We had never had great experiences with agents but we feel Terry and the team became part of the family. Terry was great to communicate to and always put our worries to ease, always eager to solve any problems that might arise. Thank you for making such a difficult process so easy :)
Terry has been great during the sale of this property. She sold in t fo me and now has sold it again.Terry and their office has a great policy regarding communication. They keep you informed all along the way A big thing to me is that I trust her. I would highly recommend her
Terry was helpful and easy to deal with during the purchasing process. She kept me informed and made me feel reassured as a first home buyer. Highly recommend Terry if you are looking to enter the property market for the first time.
Answered all questions, informs you of everything that happens, makes it a comfortable ride to buying a house. We dealt with Jarrod as well as Terry. I did this review with both of them in mind.
Terry was fantastic, she was knowledgeable, professional and helpful throughout the search and purchase process. I would highly recommend her to anyone needing a real estate agent.
Our experience working with Terry Austin has always been very positive. She listens with interest and understands with professional knowledge and courtesy. I'd strongly recommend Terry to any one who has real estate needs in Goulburn or surrounds. She will always go extra mile to deliver the best service. Two thumbs up Terry.
Terri was absolutely wonderful from the beginning to the end. She helped out at every stage of the transaction. She helped make our move to Goulburn as easy as possible and we recommend her highly.
A difficult decision to sell our home was made easier the moment we handed over the reasons and details to Terry Austin. Her professional (and empathetic) approach. in leaving no stone unturned, to meet our needs set a level of customer service. Supported by Jarrod and the team at First National Real Estate, Terry should qualify for sales person of the year - she certainly is in my opinion. Thankyou Terry, Deb Russell
My wife and I worked with Terry to purchase our first home and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Terry made it as painless and straightforward as possible. We highly recommend her
The sale of the property was handled in a very professional manner and Terry communicated with me at all times
