Quick responder, answered all my questions, made me feel comfortable as a first-home buyer and resolved anything I raised.

Tom and James were great at helping us purchasing our new house. Relocating interstate and buying a new place was made easy by the team. Very professional and responsive. I would use them if I was to sell me house!

We recently purchased our new home with Tom, and the experience was excellent from start to finish. It was a busy period, with the purchase spanning over Christmas and the New Year, but Tom’s dedication never wavered. His communication was clear, timely, and consistent throughout, which made a potentially stressful process feel much more manageable. He kept everything on track and ensured we were well-informed at every stage. We truly appreciated his professionalism and support, and would highly recommend Tom to anyone looking to buy or sell a home.

I bought a house where Tom was the agent and it was a seamless process! He was professional, knowledgeable, and made everything feel easy from start to finish. I highly recommend him!

Tom is 100% the best agent ever!

Tom Coates is a fantastic real estate agent, and it was a great pleasure working with him to secure our property. Tom kept us up to date daily during the purchasing process and was always available to answer any questions we had. I would highly recommend him to anyone.

I would highly recommend Tom. He was always helpful, responsive and kept me informed with regular updates throughout the process of selling my unit. His proactive engagement with potential buyers and willingness to go above and beyond helped me get the result I wanted, and was the catalyst for engaging Tom to also sell my partner’s unit.

Tom did an excellent job selling our unit. His professional, proactive and enthusiastic approach made the process smooth and got us a result that we’re very happy with. He was also responsive, provided regular updates and always went the extra mile. We highly recommend working with Tom.

Tom Coates impressed us with his research of the market, analysis of buyer thinking and follow-up of potential buyers. Tom is a great communicator who gave immediate updates after open homes and detailed weekly summaries. Sold!

Working with Tom was a fantastic experience. We sold our house in early 2024 during a slight slump in the housing market with a view towards financing an interstate house purchase. As we were already living interstate, we worked with Tom remotely. In this capacity, he was extremely generous with his time and support. Tom consistently provided feedback and kept us abreast of developments in the Canberra housing market, which helped to manage our expectations and meant that we weren’t at a disadvantage being interstate. At auction and afterwards, Tom went above and beyond in supporting our sale, with the result that we ended up settling for a higher price than initially anticipated. In these situations, though the possible outcomes would have made little difference to his final commission, he worked extremely hard on our behalf to achieve the best result for us. In this process, he provided honest and forthright advice that supported our capacity to make decisions and his friendly and encouraging support meant we were well-informed and confident throughout, and received an excellent result because of his hard work. We cannot recommend him highly enough.

I bought a house recently where Tom was the real estate agent. He's responsive, quick to act and was transparent with the whole process. He was also extremely helpful and accommodating of our request and was pivotal in driving the best outcome for both parties quickly. We were able to navigate the property purchase easily with Tom's guidance and promptness. Highly recommend.

My husband and I recently enjoyed working with Tom, who sold our investment property. Throughout the process, Tom was genuine, always willing to answer our questions and provide the necessary information to make informed decisions. Tom's extensive local real estate market knowledge proved invaluable in selling. What impressed us the most about Tom was his attention to detail. He took the time to ensure that every sale aspect was handled properly, from the initial meeting to negotiating the final sale price. I recommend Tom to anyone looking to buy or sell a property. Tom's passion, genuine nature, and extensive knowledge make him an invaluable real estate industry resource.