Tom is the best in class in his knowledge and expertise. I had a brilliant transaction with him and his dedicated team. He was prompt and decisive in communicating and made the whole process a breeze. I cannot recommend Tom any highly. If you are a family looking for your castle in Ipswich locale and surrounds, look no further you've found your agent. Highly recommend.
This was our 4th sale with Tom. Communication is always excellent. Great negotiating skills. Thanks again Tom.
Tom made our selling experience super smooth from beginning to end. Tom has gone above and beyond from the very beginning! We couldn’t be more grateful for such an amazing agent to trust our sale with. Thankyou Tom!
Had a fantastic experience working with Tom throughout our recent off market acquisition. His communication was excellent from start to finish, always keeping us informed and making the entire process feel seamless and stress free. He was professional, approachable, and genuinely easy to deal with at every stage. Really appreciated all of his assistance, and would highly recommend him and his team to anyone looking to buy or sell.
We are very grateful for Tom’s expertise, professionalism and diligent work throughout our property journey. He consistently kept us informed with updates, valuable feedback, and suggestions for us to make informed decisions. We highly recommend him.
It has taken us some time to write this review because this was genuinely one of the worst property transactions we have experienced. We purchased a home through Tom and his team, and from start to finish the communication, professionalism and accountability were extremely disappointing. Settlement day should have been exciting, especially after purchasing what was marketed as a premium home. Instead, we arrived to complete chaos. Despite requesting early possession well in advance, it appeared to have been forgotten by both Tom and the sellers. The property was handed over in an unacceptable condition. The house was filthy, furniture and belongings had been left behind, there were dead rats and dog faeces, multiple wires had been cut, the oven did not work, the water tank pump was broken, and the pool contained so much chlorine it burnt our 2 year olds hand. The sellers also removed pool equipment that was included in the contract. What made the situation worse was the lack of accountability. Tom never came to inspect the property himself or assist in resolving the issues. His assistant Jesse was left trying to manage the situation while we dealt with the stress ourselves. In the end, we contacted our own selling agent, who came immediately and said she had never seen a handover in such poor condition. She stayed for over three hours helping organise cleaners because the property was not fit to move into. After we raised our concerns, Tom eventually paid the cleaning invoice and provided a gift card, but throughout the process there was very little communication or genuine ownership of the situation. Based on our experience, we would not recommend Tom. If purchasing through any agency, ensure strict cleaning and working order clauses are included in your contract, as unfortunately these things cannot be assumed.
Tom was fantastic . He was highly professional and easy to talk to. Despite a tight timeframe, Tom met the challenge and delivered the desired outcome. His communication is exceptional—responsive and detailed. Tom brings an energetic vibe, using great ideas to showcase our home. He made the entire process easy and stress-free. We will definitely use Tom again and recommend him to all our friends and family. If you are choosing an agent, it is absolutely worth talking to Tom
Tom was extremely easy to work with. He was attentive and very responsive which is what you’re looking for from an agent when you’re a buyer. Thanks again Tom!
Good pricing strategy, professional and comprehensive service.
Tom went above and beyond and was very considerate of what I was trying to achieve. Thanks for a super quick, super easy sale
Tom made this process so easy for us. Tom called us years ago and provided non-pushy property reports and market data. When the time came to sell, there was no other person who I even considered. Tom knew the area and I was so confident he would achieve a great price for us. Not only did he achieve this, but he also helped the buyer achieve finance when the buyers bank fell through. Tom kept me informed throughout the process, and we couldn’t be happier.
We had a fantastic experience working with Tom Fox to sell our investment property in Raceview. Tom was incredibly responsive throughout the entire process, always keeping us informed and promptly answering any questions we had. His knowledge of the local market was outstanding and gave us confidence in the pricing and strategy. We felt well supported from start to finish and were happy with the outcome. We would highly recommend Tom to anyone looking to sell in the area.
