Tom has blown us away with his impeccable level of service and commitment to the sale of our house. His passion and enthusiasm are evident from the open house viewings to the execution of the sale. Tom was always there to take us through the processes, and to keep us up to date with latest news on our property. I highly recommend Tom to anyone looking for an agent who is as genuine and professional as him. Tom is a star agent.
Tom and his team are a champion! Professional and very easy to communicate with. I would highly recommend Tom and his team for anyone thinking of buying and selling in the area.
Our first contact at One Agency was Tom Heaton. He had excellent knowledge of the local market and provided a complete understanding of our needs on what we were looking for. He made himself available for property viewings "at the drop of a hat". Tom has a personality that is confident, professional in all ways ways, without the "over the top" sales pitch. Nikki and I wish you all the best in your future endeavours and thank you for all you have done on this sales process. Nikki and Len
Tom was such a pleasure to work with. Right from the beginning of our dealings with him we knew we could entrust him with looking after the sale of our much loved home. Tom not only met our expectations but exceeded them. Our home was tenanted at the time of sale and Tom ensured that they too were being looked after during the process. This therefore allowed for seamless open homes, private inspections, and ultimately the sale of our home. Tom kept communication lines open at all times and has been checking in on how we are going with the purchase of our new home (even though we are buying interstate). We would highly recommend Tom.
Tom made the purchase of our first house easy! He consistently communicated with us and was able to promptly provide us with necessary information. Tom went out of his way to make sure we were on track with the purchase providing his time outside of hours. Simon and I are very appreciate!
After experiencing the lack of interest and communication from so many other agents it was refreshing to have dealt with Tom. Nothing was to much trouble for Tom he would always answer our millions of calls and had a response to every question we had. He kept us in the loop throughout the whole thing and I can confidently say buying our first home was made a lot less stressful thanks to Tom’s professionalism.
I am extremely happy with Tom and the team at OneAgency. Tom worked very hard to sell my house. I felt like I was his only client. He kept me informed every step of the way; always accessible and respectful. Tom gained my trust and admiration for his open disclosure, integrity, courteousness and dedication.His enthusiasm and optimism were inspiring. I appreciated the lovely personal gestures such as vacuuming my house after Open Days, the scented candle, bottle of bubbly, re-erecting the For Sale sign when it blew off in a squall and offers of assistance with heavy tasks around the property. Tom, it has been an unexpectedly positive experience and awesome journey thanks to you. I will be eternally grateful and have been, and will infinitely, commend and recommend you to many acquaintances, friends and family. Thank you for everything and selling my house.
Tom is a great agent, and provided excellent advice. He gave me all the information I needed to make an informed decision when choosing to sell or rent my house. He had great strategies around timing and execution of the marketing. Really pleased with the result.
From my first meeting with Tom Heaton I was impressed by his openness and quiet confidence. He listened, heard and understood how I was unsure about selling or renting our unit. We agreed on a limited time on the market with a transition to rental if needed. There was never any pressure from Tom, just clearly delivered information and presentation of options. A price range was negotiated and Tom was clearly committed to delivering above our expectations. Communication was always timely, and we were always sure of where things were up to. The sale came quickly, and a new sales record for the complex was set. Professional at all times. Highly recommended.
An absolute pleasure doing business with Thomas Heaton. From the moment I decided to sell my property Thomas has guided me providing me with informative information with a very astute understanding of the current real estate market. Thomas provided me with the best outcome for my property sale, I am delighted. To the time of exchange every thing has been taken care of an absolute breeze. In fact I would love to do it all again. Thomas even worked on Sundays to help with the open house. He worked brilliantly with my tenant to make her feel comfortable with both the open house and sale process. In fact she gave him the keys when she went on holidays as she trusted him with her home. I would highly recommend Thomas Heaton as a top A class person and real estate agent to sell your property with he not only takes care of the property interests he also looks after the people involved in the process. keeping you updated and providing you with great ideas for what will work in this current real estate market and how best to advertising your property. I currently live a long way from my sale property, this was never an issue and I 100% trusted Thomas. I did try to sell my property two years previous with a very poor offer and a very poor real estate agent, what an absolute difference I experienced this time around. Do yourself a favour and take the pain out of selling, sell your property with Thomas Heaton. Happy Days! Regards Catherine
Tom and Kylee were very attentive throughout the entire process. They went above and beyond to ensure our first home purchase was as smooth as possible. Would definitely recommend!
Thomas helped our family through a very tough period, his local knowledge, his marketing prowess & his database enabled the sale of late parents dilapidated property in good time. His communication skills kept us up to date throughout the process. Thanks Thomas
