We are known to Tom for several years now, but his role as agent for the sale of our biggest asset was very pleasing. He was in constant communication with us and was professional in his approach, throughout the campaign. When presented with a potential problem he went above and beyond to get it resolved. He involved us from the get go with the marketing which made it feel like a team effort. We were a little emotional and Tom helped it remain a business decision. Tom's knowledge of the local market kept our approach realistic and ultimately provided us with the best market price for our property. His advice was very helpful and on the night of the auction he performed to secure the best result for us. Thanks Tom! We wouldn't hesitate to use his services again.

We are experienced buyers but this was our first purchase in Avalon. Tom's honest and approachable marketing gave us the information and insight we needed to be confident in our decision.

My husband and I first met Tom when we were buying our property four years ago, so we have had the pleasure of dealing with him as a buyer and a seller. In the buying process he kept us up to date every bit of the way and we in no way felt like we were being hassled. He was straight forward and helpful to a tee. He kept in touch with us over the years in a short and sweet manner. Letting us know of property sales along the way. When we decided to sell, our decision was already made and Tom certainly didn’t let us down. There wasn’t once in the selling process that he didn’t answer his phone no matter what hour. Any concerns or questions he would suggest a meeting face to face. Our reason for picking Tom Mackay, was that he is personable and straight forward. He also connected well with my husband and I. He was very equal in his connection to both of us. We honestly couldn’t fault Tom in anyway. We wouldn’t hesitate to use him next time. We know he has a long and successful career ahead.

Tom and Rowena were always always positive and enthusiastic and kept us very well informed. They develop a professional but friendly client relationship and you feel that they are always trying their very best and putting maximum effort in to selling your house. We would highly recommend them.

Many thanks to Tom, Rowena and the team at LJHooker, Avalon. They turned what I thought would be a difficult process into a dream run. Tom is a great communicator - inclusive, knowledgeable, reliable, considerate, enthusiastic - as well as being extremely proficient at his job. It's a great combination! Plus, and perhaps more to the point, he works very hard. The end result of our sale was spectacular. I highly recommend him.

We found Tom to be the most professional real estate agent we came across. We should know this as we were looking at buying a home for over 6 months. During this time we met many agents and they were attracted to us as we had a property to sell. Tom stood out from the pack by a mile. His willingness to always be there was incredible. Come any day or night of the week we were in contact and Tom always managed to respond or take our calls (we do apologise for the many late night calls). Tom even took time out of his Queens Bday long weekend to deal with a buyer for our house. The day before the auction he had already secured 10% deposit from a buyer. Which was great as that made us aware of a definite candidate. The night of the auction was extremely professional and we love that LJ Hooker hold their auctions at their Auction house rather than on premises, it makes for a very different auction and one that runs smoothly for all parties. I have already recommended Tom in the last 24 hours of our auction to 2 friends so far. We couldn't be happier and thank Tom and his team at LJ Hooker Avalon !

Tom gave us excellent advice knew the market communicated frequently and ably. The whole process professionly managed by Tom

As a purchaser, we found Tom and Edweena very credible in the whole process and kept us up to speed as the transaction developed.

Thank you to Tom for guiding me through a very stressful period. I have lived here for 46 years and I did not expect the sales process to be so smooth and worry free. Tom was in constant touch with me and answered all my queries immediately. He gave advise when consulted but always left decisions to me. I appreciate that. Very professional.

Tom is a very good communicator, he is factual, clear and considered. Tom has a soft but firm and fair approach. I would certainly recommend Tom & his team.

Thank you again Tom for your persistence. We would have missed out on our dream house if it was not for your hard work.

We sold a block of land recently and we used Tom and his team from LJ Hooker Avalon. Tom was a pleasure to deal with, advising us through the whole process and making us feel confident and at ease. We valued his opinion and integrity and we would certainly recommend him to anyone wishing an honest, reliable and dedicated agent to act on their behalf.