I like working with Tom, he has led the Barry Plant Team to sensational results for my sales, two properties sold in the last 12 months. 1st property exceeded reserve by $46k and the second by $96K. The reserve was in the quoted range a true and transparent above the reserve result. Tom works the sales of the properties to maximize my sale price, he listens and gives much needed honest feed back when asked. Strongly recommend.
This is the second time we've enlisted Tom's services. As always, Tom's communication and rapport was first class. The entire process was hassle free and the final outcome was amazing. Tom's skills as a sales consultant and auctioneer were flawless. Tom exceeded all of our expectations and to top things off, we ended up getting $180,000 over the reserve price. Thanks once again Tom, we're so glad that we engaged you and Barry Plant to sell our property!
Dear Tom, Thank you so much for your outstanding help in the Sale of our Essendon home. We really did appreciate your outstanding knowledge of the area, communication and friendliness. We can't speak highly enough of you. You were always available to help us through the process, held regular opens and followed up very well with interested parties. We will definitely be recommending you to all of our friends / family within the local area when the time comes to sell. Thanks again to you and Bill for making this process so easy.
We met Tom when we were inspecting properties back in March this year. He was so kind and helpful then. So much so, that we asked him to sell our house for us. He truly went above and beyond; touching base with us often and keeping us fully informed throughout the entire process. Even after he auctioned our house, he has continued to assist us - now in finding a new place to live! We are incredibly grateful for his hard-work and dedication, as well as his honesty, thoughtfulness and generosity. He has made this process so much less stressful, knowing we can trust Tom and continue to call him for advice. He is a valuable asset to the Barry Plant team.
We met Tom at an open for inspection shortly after selling our property in January 2016. In the preceding nine months until we were successful in purchasing a property, Tom took us through numerous properties both on and off market, going out of his way to ensure we were exposed to all options available on the market. We were very fussy buyers but Tom's persistence and commitment to helping us find a home paid off in the end. Tom was extremely professional and would touch base with us frequently to check how our property search was going. On auction day Tom attended and assisted us with bidding, and I'm glad we were able to find and purchase our new home through Tom and the team at Barry Plant Essendon. I would highly recommend any buyer to seek out Tom's assistance when purchasing their new home.
Beginning with our very first meeting, Tom made it his business to keep us informed about every aspect related to the sale of our family home, which was both a daunting and emotional exercise for us. Tom is an excellent communicator, able to simplify the process of house inspections, following up sales leads, negotiating settlement terms, pre-auction briefings and auction day tactics into plain English. Tom telephoned us several times a week to confirm appointments, provide updates on interest and generally to ensure we were across everything that was going on behind the scenes. Tom pleasantly surprised us on more than one occasion such as sending flowers when the vendor fell ill, turning up with teddy bears for our girls and leaving behind gourmet biscuits! It was an absolute pleasure to deal with such a professional, courteous and passionate individual who also made a special effort to ensure the vendors remained calm and relaxed for what could have otherwise been a nerve-racking six weeks. And it didn't stop at the auction - Tom telephoned us several times after the big day to see how we were going and asked that we contact him with any issues post settlement. Genuine Red Carpet customer service is a rarity in many of today's bottom line driven business models and it was a wonderful experience to receive such a personalised and high standard of service at every turn. We couldn't recommend Tom highly enough. Thank you for going the extra mile for us. It made all the difference.
From first appraisal right through to settlement, Tom Russett and the Barry Plant team could not be faulted. As a first time seller, the reassurance I received from Tom and the team during every step of the process made for a stress free experience. The follow-ups I received after every inspection were no doubt crucial in getting numbers to the auction, and ensured I was well informed and confident on auction day. Tom’s personable approach was evident on auction day, and as an auctioneer he managed to engage all bidders and developed a bidding environment that ensured the best possible result. Finally his attention to detail throughout the process was first class as he ensured to touch base on a frequent basis to keep me fully informed. I would highly recommend Tom as a sales consultant and auctioneer, and am delighted with the result and service delivered by the Barry Plant team.
