Tom's profile

Tom's reviews

  4.8  
Tom has 216 reviewsacross 34 different locations, showing 12.
over 8 years ago
Excellent Communication Skills

Tom came to us via a “working in tandem” arrangement with the owner/Director of a Local franchised estate agency. He performed beyond his years of experience and in many ways kept a cooler head than his older contemporary. I needed an agent that could appeal to a sophisticated urban market but could also provide a certain rural reality and credibility to those parties requiring practical information. He did both and made the best of, what was at times, a difficult situation. I highly recommend Tom Shaw.

over 8 years ago
Highly recommended.

From the moment we met Tom, his energy and enthusiasm stood out and we were confident that we had chosen the right agent to sell our property. It was obvious from that moment that Tom would become a stand out in his chosen career; which has since proven to be the case. Tom was very professional in all his dealings with us and always willing to oblige to our requests in a patient and respectful manner. His honesty was greatly appreciated; as he offered us good, sound and impartial advice. We are very appreciative of Tom’s efforts in achieving a successful sale for our property and would not hesitate to recommend him to buyers and sellers alike. We are sure that you will find that he is a truly good person with a great deal of integrity and professionalism. Thank you Tom :)

over 8 years ago
Local knowledge second to none

Tom is the consummate professional with outstanding local knowledge and networks. He is passionate about the industry which augurs well for buyers and sellers. It was a pleasure to deal with Tom and in the future if I am thinking of buying or selling in Daylesford/Hepburn region, my first call will be to Tom and the Daylesford Biggin and Scott team.

over 8 years ago
Great agent

Tom kept us fully informed at all time Always there to answer the phone at any time

over 8 years ago
Amazing experience

Tom and the team from biggin Scott real estate Daylesford were very professional and made our experience so enjoyable! Tom was a fantastic agent and kept us informed every step of the way! I also appreciate so much that Tom understood how difficult it can be with young children and trying to sell a property and was more than accomodating when it came to organising inspection times! Tom was professional, honest and hard working in the sale of our property! I would highly recommend Tom for selling properties and would 100% use Tom again!

almost 9 years ago
A rarity in Real Estate!

From the minute I met Tom I knew I had made the right decision to go with Biggin & Scott. Tom was direct, honest and credible. His knowledge of the area invaluable. Everything Tom said happened, and my place was sold within 3 weeks. An outstanding result.

almost 9 years ago
Professional, great communication, thoughtful engagement

Throughout the sale of our home Tom was so considerate to all our request. Always genuine and realistic leading to accepting the offer achieved. He understood the best avenues to advertise our home and engage the best buyers. The selling process was thorough and effective, we always felt that Tom had the correct approach. I would highly recommend Tom, and will be utilising his services and his team in future.

almost 9 years ago
Professional and Effective

Tom was honest, easy to work with and represented his vendor professionally. He brought the buyer and seller together to reach a good outcome for both.

almost 9 years ago
Excellent!!

Tom is interested in both vendor and buyer, listens to our needs, makes suggestions based on experience, knows the local market, and sold my property within a week of being on the market. I couldn't ask for a better outcome.

almost 9 years ago
My experience.

Selling a property is a big decision, one which is fraught with emotions and is a mine field for the unprepared, I had done my research and knew what I wanted in an agent, I also knew what I did not want. I knew I wanted an agent that was going to work with me to get me the best price for my property. Vendors are vulnerable and have to put their trust in a person who they do not know, often relying on word of mouth from others who have used them to sell their prized possession, as we all know real estate agents do not have a good reputation, much like car salesmen and politicians. Having this in mind, when I contacted Tom with the view to engaging him to sell my property I intended to "interview" him. I had prepared a list of questions I was going to ask him. These included, How are you going to get me the best price? Does your office work as a team or does the listing agent "hog" the property? What about marketing? Will you provide me with feedback? Do I have a say in the wording of advertisements and how the property is marketed? Do I have to have open for inspections or can I have inspection by appointment only? I am able to report that Tom answered all of these questions and more without hesitation, he was punctual and he had done his homework as he came prepared with all the relevant local history and property values in the area including recent sales. Overall I am happy with the way my property sale was handled, the level of communication during the process was quite adequate, post sale service was adequate and follow up was adequate. I am reasonably happy that Tom has been transparent in his interactions with me during the sale process and that he has negotiated the best price for me as I had placed my trust in him to act on behalf. I found the whole experience to be quite a painless one as a vendor, I have no issues with the agent or the company he represents.

almost 9 years ago
Fantastic Agent

A great agent with excellent local knowledge and always happy to help out. Would thoroughly recommend him to anyone wanting to buy in th Le region.

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