Tom was lovely to deal with and really communicative throughout the process of buying a property. He was accomodating in terms of inspections and able to answer any questions we had about the property. I would highly recommend Tom and if I ever sold my property I would be confident in hiring Tom in the future.
I have nothing but good things to say about Tom. I was selling from interstate and wanted the process to be as easy as possible. He organised everything for me, always keeping me informed and getting my approval when necessary. He was accessible and always communicated clearly and politely. He was also knowledgeable and confident when dealing with problems, including negotiating very skilfully with the purchasers over requested repairs. I have no hesitation in wholeheartedly recommending Tom to others.
So easy to work with, Tom is extremely knowledgeable about the Hepburn shire. His professionalism shone through, especially when the day our house went to market, Victoria was locked down. Tom was still able to sell our house via video link ups and many telephone calls. We feel he really went out of his way to make the sale happen
Tom was extremely professional, honest and responsive to all our enquiries. He went above and beyond what was required, arranging a virtual walk through of a property when we were locked down and looking to purchase sight unseen. We appreciated him taking time to show us through and answer all our questions.
From day one, Tom emanates understated confidence. Knowing his clients on both sides of the sale, appears to be at the forefront of Tom's business strategy, again, this radiant's confidence. Easy to talk to, and nothing appearing to be to much for him, Tom made the whole selling experience pleasurable, which is a skill in it's self. One of the easiest house's that I have sold, and it all came down to Tom knowing his data base of purchasers. Great Price, Off Market, Ace in his pocket....who could ask for more. Thanks Tom for everything.
Tom provided excellent service and we were really happy with how he managed the sale of our house.
Tom displayed professionalism throughout the entire purchasing process. He facilitated quick communication with the vendor and kept me informed throughout each step. He has great knowledge of the local market and was a pleasure to deal with. Would definitely recommend
Tom Shaw is professional, knows the industry and is highly personable - presenting well to prospective buyers and engaging well with ourselves. This was a complex sale of a large historic property and niche business - impacted by COVID restrictions and uncertain financial times for potential purchasers. Tom embraced getting to know the history, quirkiness and business model of the Conti and introduced several well matched and truly interested potential new owners. We have achieved a successful outcome and are happy to transition with the 6th Custodians/Owners of this special place. We equally recommend Tom for tenacity, good humour and strong skills with relationship management. Thanks again Tom ---
Tom was extremely approachable, professional, polite and knowledgeable. He kept us well informed on the progress on our sale and what’s more he achieved a higher selling price than we expected. Well done Tom
We recently had the privilege of working with Tom in buying our first home in Australia. He was extremely professional, communicative and easy to contact at all times, making the process and negotiations as smooth as possible. Tom being a local to the area, was very knowledgeable and gave us some great advice/tips in joining the local community, which was very reassuring and much appreciated. The complimentary bottle of wine and restaurant vouchers on move in day were a lovely personal touch and the icing on the cake to a terrific sale! Thank you Tom and the team at Biggin & Scott Daylesford. Highly recommend!
Every time I tell someone in Daylesford about my new purchase they excitedly ask: “did you buy through Tom?” Great agent - super responsive and helpful. Will be in touch in a few years when I’m making my next move!
We love working with Tom, he is professional, proactive, honest, realistic and incredibly helpful. We have purchased one property via Tom and sold another. We’ve had experiences as buyers and sellers and on both occasions he has been utterly brilliant on all fronts to work with. We cannot recommend Tom more highly. It’s wonderful to find such an ethical and professional agent in our region.
