Tom worked hard on the sale at a time when buyers were a bit cautious and lending was tight after the Banking Royal Commission. Tom provided frank and detailed feedback after every inspection and followed up potential buyers diligently. The final price achieved was within 2% of Tom's initial estimate, so there was no disappointing "expectation gap" on price.

We found Tom very professional, extremely responsive to our questions and queries, knowledgeable of the area and most importantly honest and efficient in his service to our family.

From the beginning of our interest in the property Tom portrayed a professional and warm manner you would expect in such a transaction. Being a true local, Tom’s knowledge of the street and its connection to town was very genuine and reassured us we were making a worthwhile purchase. Nothing was too much trouble for Tom in the days leading up to and beyond the purchase of our property. We would recommend Tom to assist in any land holding transaction without hesitation.

Our experience in dealing with Tom Shaw as our agent was a very positive one, he has excellent people skills and we also felt that Tom 's knowledge of the Daylesford region was extremely good.We found that Tom kept in touch with us constantly and when we had discussions with prospective buyers he was very clear and helpfull to both parties. We were very happy clients.

From start to finish, Tom was great to deal with - his friendly, down to earth and professional nature made the 'task' of selling our property easy and hassle free. Tom listened to our plans and our expectations, and worked with us to successfully achieve the sale price that we were looking for. We can't thank him enough for tireless enthusiasm and positive approach, and totally recommend him for your Real Estate needs.

Having lived in Daylesford all his life, Tom has excellent local knowledge and is always willing to help. He is very friendly and approachable and leaves no question unanswered. Like Michael, Tom was very helpful in getting us access to the property when the vendors were making it difficult. His assistance has also not stopped after the purchase. I have been in touch with him several times for different things and he has always provide me with the help and information I need in a professional and timely manner. I have no hesitation in recommending his services to anyone wanting to purchase property in the Daylesford area.

Tom provided us with a very positive experience as a buyer. He was friendly, punctual and reliable, and went out of his way to provide accurate information. Tom has a good knowledge of the area. In relation to a question we had regarding internet access, Tom made phone calls on our behalf to resolve the issue quickly. In the settlement period, he again provided exemplary service. I would highly recommend Tom as an agent.

I highly recommend Tom. From the appraisal to the sale of our property, Tom was very professional and transparent. He kept us informed through out the whole campaign and the result with a great outcome!

Tom Shaw is a fantastic agent. He was meticulous in getting the house ready for sale and a true professional. He definitely knows how to price a house in the given market. He would always try to make himself available to show the property out of hours if he had a genuine buyer. I would definitely use Tom again!

Tom knew a lot about the local area and potential buyers. He was very able and competent regarding presentation of the property for sale. All inspections were carried out with courtesy, professionalism and promptness. His courtesy and efficiency on the phone was greatly appreciated. His after-sales service was as good as his pre-sale service.

Tom and his team are great to work with! I found all my dealings with Biggin Scott beneficial to selling my home. Tom is always professional, polite and honest with his assessments of what it is going to take to sell your house. I much preferred working with Tom, than other agents I had dealt with in Daylesford. He's very genuine and authentic and clearly has a passion for real estate. I highly recommend working with him!

Tom knows the market and his local knowledge is excellent. He is friendly, professional and always assists promptly with any enquiry. A real pleasure to deal with