Tom's profile

Tom's reviews

  4.9  
Tom has 313 reviewsacross 15 different locations, showing 12.
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Tom's qualities as told by our client reviews: pleasant, reliable, friendly, honest, responsive, local expert, clear communication.
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Seller review
Excellent to deal with.
almost 3 years ago
Excellent to deal with.

Tom was professional supportive & read the current market perfectly.

Buyer review
Professional, prompt and proficient
almost 3 years ago
Professional, prompt and proficient

I found Tom to be everything a real estate seller should be. He made the whole buying process smooth and stress free. He understood that time is precious and he was extremely supportive and kept me updated on every aspect of the sale. Thank you Tom!

Seller review
Did what we needed
almost 3 years ago
Did what we needed

Tom sold our house quickly and efficiently, for a good price, in what was not a great market for us. He was pleasant to work with throughout the process and knew his stuff.

Other review
Disappointing
almost 3 years ago
Disappointing

When it came to settlement day and the pre-settlement inspection we found this agent to be actively unhelpful and grumpy. When he was unavailable to be present for a pre-settlement inspection and we asked if there was anyone else at the agency who could open up to enable the inspection he actually said “everyone else has their jobs to do and they can’t drop everything just to accommodate you”. That was disappointing given we had driven over 500km that day to do the inspection. While we were driving enroute the agency actually SMS’d us the banking details of the vendor and the financial allocations!!! We were late but the appointment was made at a time to accommodate his preferred schedule and he knew it would be difficult for us to make. As it turned out, with some encouragement by the vendor, the agent did become available for the briefest of inspections. No greeting, clean up of site was appalling, inside was still dirty and as we found out later the cleaners engaged damaged the house. Not a good experience at all. Goodwill is free!

Seller review
2nd Success story in 18 months!
about 3 years ago
2nd Success story in 18 months!

Tom sold our previous home of 20 years. This was the 2nd property Tom sold for us in the last 18 months. The first open house brought the result we had asked for. Thank you Tom! Tom is very professional, personable and a great communicator. The Edge is our go to real estate in the Coffs Harbour area and Tom Sullivan will get the best possible result for his client

Buyer review
2nd Time Around
about 3 years ago
2nd Time Around

This is my second time I have dealt with Tom. He sold us our current property 6+ years ago, and last week, I settled on an investment property in Korora. Both times I was impressed by his professionalism, sound understanding of my requirement and fairness in balancing my needs and his vendor's expectations. As soon as I explained what I was looking for, he mentioned his vendor's property and when I saw it, I realised that Tom had exactly understood what I was looking for and I made an offer on the spot! Tom is punctual, professional, responsible and caring. What else can you hope for in a salesperson!

Seller review
Excellent Experience
about 3 years ago
Excellent Experience

Our experience with Tom Sullivan was excellent . This is not the first time we have used Tom to buy and sell property. We were very happy with the quick sale of the home. His knowledge, communication and experience made the whole process very easy.

Seller review
Come home to Results
about 3 years ago
Come home to Results

We couldn't thank Tom enough for everything he has done during the sale. Appreciate the hard work and dedication.

Seller review
Next day Sale
about 3 years ago
Next day Sale

Signed up with The Edge Real Estate Coffs Harbour. We decided to go with Tom Sullivan as or agent. The next day after signing we had an offer to which we accepted. Need I say more. Tom kept us informed throughout the whole process and if we needed to clarify something, Tom was ALWAYS there if not straight away, but would return your call in a matter of minutes. Thank you Tom as me and Shez really appreciate all your hard work. I would HIGHLY recommend Tom for the sale of your property.

Buyer review
Honest, Proactive and really cares
about 3 years ago
Honest, Proactive and really cares

Working with Tom was great. He is very responsive, was always checking in and helped us get a deal over the line so seamlessly. His honest nature and straight forward advice was greatly appreciated. We highly recommend him.

Seller review
Sale of our home in Sawtell review
about 3 years ago
Sale of our home in Sawtell review

Tom Sullivan at "The Edge" Real Estate Agency was the perfect man to represent us with our house sale. Tom was ever so professional, courteous , always had our best interests and communicated most effectively with my husband and I. I thank Tom at The Edge for everything involved in our sale.

Seller review
Honest, Genuine, Friendly. Couldn’t ask for a better Agent
over 3 years ago
Honest, Genuine, Friendly. Couldn’t ask for a better Agent

Tom went above and beyond to get our sale across the line. He was always positive and realistic with what to expect, and what needed to be done prior to listing to ensure we achieved a price that we were happy with. This was a difficult block of land to sell, having previously listed with another agent for 2 years with no result. Tom had a buyer soon after listing and negotiated a sales plan that worked for both parties. I couldn’t fault our dealings with Tom and would happily recommend his expertise to others.

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