Finding a real estate agent who is genuinely honest, approachable and professional isn't always easy in this industry, but Toni Royston is a refreshing exception. Being based overseas, I needed someone I could trust to manage the sale of my Collingwood property without me being physically present. Toni and her team made the entire process incredibly easy and seamless. I didn't even have a conveyancer organised, but Toni recommended one and her team coordinated everything from start to finish, taking away the stress of selling remotely. What I appreciated most was Toni's honesty about the market and what my property was realistically worth. There was never any pressure to sell. Instead, she provided clear, straightforward advice that allowed us to make an informed decision about whether to hold or sell. In an industry where genuine people can sometimes be hard to find, Toni stands out for all the right reasons. Professional, transparent, approachable and someone who genuinely puts her clients first. I wouldn't hesitate to recommend Toni and her team.

I was honestly tempted to go with a big-name agency, but choosing Toni made all the difference. Her experience really shows, but more importantly, she brings genuine passion and commitment to every step of the process. She personally attended every open for inspection, met the buyers herself and handled all of the follow-up directly. That level of personal involvement gave me a huge amount of confidence, and I believe was the main reason we achieved a favourable result in a tough market. With a larger agency, I was conscious that the director or senior agent can often be the person who wins the listing, only for junior staff to conduct the inspections and manage the follow-up. In what was a challenging market, I genuinely believe Toni’s hands-on approach made a significant difference. She achieved a great result and got the property sold smoothly and in a very timely manner. I wouldn’t hesitate to recommend Toni to anyone looking for an experienced, passionate and genuinely hands-on agent.

Toni took over our contract when the previous sales person left. We got immediate results on the first open day held exceeding our expectations. Toni’s professionalism and communication skills were evident and it was a pleasure to have her manage our sale.

Toni is knowledgeable, friendly and most of all attentive to all our needs. She is insightful, fair and empathetic. We've had a long working relationship with Toni and this has now turned to a great friendship. All thumbs up!

Toni is extremely professional and full of knowledge about what she’s selling and the local area. She’s friendly and always very prompt and honest in all the questions that we asked her. She would be highly recommended