Tracey had the market knowledge to provide advise about sale prospects and details needed for advertising and at the same time was very open to allowing our ideas to be incorporated. She was very professional all the way through the selling process. I would certainly recommend her as an agent to anyone thinking of selling or buying.
Did a great job getting a quick result. Felt like I was an in important client, not just another easy sale. I wouldn't hesitate in using again.
Tracey was absolutely amazing when trying to buy our first house. She was caring and really was committed to ensuring everyone was happy. Thanks to Tracey we have our dream come true.
Tracey was very pleasant to deal with throughout the process of purchasing our home. Right from my fist contact with her regarding the property, her communication was prompt and very comprehensive and her knowledge of the property was excellent with the information provided, greatly assisting us to make our choice. Tracey made us feel comfortable right throughout the process and was always availble to answer questions or provide assistance. Thanks Tracey, We are very happy with our new home.
Having been my first time selling a property and being only 21, I was worried about how stressed this process was going to be. Tracey made the process a breeze and was thorough in explaining every step of the way. She went above and beyond to make sure I was always satisfied, her communication skills were amazing and she really take the time and effort in going the extra mile. She was so helpful and I found the whole process easy & stress free because everything was taken care for me, I never had to worry about anything. Tracey is a great agent and I would highly recommend
Overall we are pleased with our purchase but not without a few glaring issues with the agent. The property was poorly presented by the owners but that didn't detract from the bones of the property or it's location. When asked specific questions about the property Tracey either skirted around the answer or outright lied. Specifically when asked about the dam at the back of the adjoining property flooding into the property she clearly stated "it has never flooded". When we asked the neighbours of the property their reply was "The dam floods during heavy rain regularly". On settlement day it is normal to have the keys to your new house presented to you with a "congratulations on your purchase" from your agent - not from Tracey. We waited in a bland agency for Tracey to come out with keys and a "well done", instead we had a phone call from her, at her office, saying the keys are in the power box at the property! Hardly a celebration for spending a bucket load of money at her agency. The office staff barely looked at us let alone smiled or struck up a conversion. No-one seemed interested in us at all. We love our new property and are enjoying living in Brookwater. Unfortunately as a buyer you cannot choose the agent who sells you a house...but as a seller you can, and the experience you have when buying makes a big difference as to who you will choose. No Ray White of Springfield for us !
Tracey's no pressure cooperative manner worked well for getting the house to sale readiness. Her market knowledge and negotiating skills brought about a quick sale at a price we were after, Highly recommended.
Tracey made the process for us very simple in acquiring our new home. We were very comfortable during the negotiation process as she was sincere and honest. I believe she went the extra distance with being available to inspect and discuss any property related issues with us. I will have no hesitation recommending Tracey to anybody or dealing personally with her in the future.
Tracey was very helpful with the sale of our home. She provided excellent ideas and information when listing the house. Also showed great communication from the start through to the final contract and handover. Thank you!
Highly recommend Tracey for all your real estate dealings. Tracey is exceptional highly regarded agent in the industry and we found her very resourceful and eager to support us in the sale of our investment property. We would have no hesitation in using Ray White Springfield in the future and have recommended them to our friends and family.
Tracey was at all times professional but friendly and approachable. She was always punctual, gave feedback on each Open Day session, and found something positive to say each time. When we needed to find a Rental Property to move to after the sale, she was extremely helpful in organising it for us. We would like to thank her for the enthusiasm and effort she put into the sale of our home.
Tracy was polite and always early to meetings however I felt pushed into an offer I wasn't ready to make and wasn't given enough time to properly inspect the property and take the measurements I wanted as I was constantly being shadowed and told how she has to rush of to other inspections.
