We found Tracey to be extremely professional and it's obvious Tracey understands the industry, Tracey has a excellent marketing knowledge and sale skills.
We found Tracey to be extremely professional and it's obvious Tracey understands the industry, Tracey has a excellent marketing knowledge and sale skills.

Tracey was honest and extremely professional when selling our property. She always keep us up to date and informed us with every stage of the property being placed on the market and with the sale. Couldn't recommend her enough

I have had three investment properties managed since 2015 by Tracy's property management team and have found them all to be amazing in every aspect of maintaining my properties, through to their support and prompt follow-ups with both correspondence and inspections. I am not local so receiving my regular inspection reports including photographs allows me to make appropriate decisions promptly. Tracy also sold one of my investment properties recently and I have to say this was managed and marketed impeccably. The same day updates after the open homes and by appointment inspections once again made making my decisions very easy for a smooth prompt sale. Tracy actually got the final offer at a higher price than what I was expecting within the timeframe I was hoping to achieve. If you are considering selling or looking for a property manager I would highly recommend Tracy and her team. Thanks, Tracy, there is no one else in Townsville I would entrust my properties too. Please note: this is a genuine review from a genuine property owner who is very grateful to Tracy for the service and support I have consistently received since 2015.

Our experience when dealing with Tracy was very enjoyable. Tracy is courteous, helpful, professional, and above all, contactable. She was very caring, and open in her dealings with us.


I cannot thank Tracy enough for the commitment she showed during the sale of my house. As I was no longer in Townsville once I put my house on the market, I had peace of mind knowing Tracy was looking after my place in my absence. Tracy had the local knowledge and helped with advice during every stage of the process. I would recommend Tracy and her staff at Helen Munro Property to anyone wanting to sell their home. Their service is second to none!

From day 1, Tracy was extremely helpful as to preparing the property for the best outcome. She kept in touch during the preparation process and marketed the property immediately it was ready. Her professionalism as well as her excellent communication skills make her an excellent agent. She kept us fully informed and gained us the selling price we were very happy with.

I never did a review before but after meeting Tracy I found her perfect in every way so I would give her top marks and would like to thank her for her professionalism in handling the sale of my property. Merry Xmas to all. Kind regards, Patsy Te Au

Tracy was so easy to deal with selling my house. Tracy showed great knowledge and support through the whole process as it was my first time selling. I always received regular updates and Tracy was always easily contactable. I do and will always recommend Tracy to anyone!

Tracy is a delight to work with! Her knowledge of the current market and her ability to give good, sound advice is a credit to her. Tracy and I have built a very good working relationship and she continues to be my agent for selling my properties. I have no doubt that anyone who engages Tracy to sell their property will be very satisfied with the quality of her work and the effort and passion she puts into making sure your property is well looked after and sold!!

This is the 3rd time I have used Tracy this year to buy and sell houses. She always makes sure she or her team are available. We were so happy that Tracy was there to purchase our house. So easy to deal with, professional and very helpful. Highly recommend Tracy and her team.

Tracy went above and beyond to sell my house. Her knowledge and hard work were invaluable. Nothing was too much trouble. Highly recommend Tracy.