Good marketing, excellent service

Tracey and the entire team were so professional right through out the whole five weeks campaign, they kept me informed and made me feel comfortable at all times. I would highly recommend Tracey Yap to others, and perhaps look forward to perhaps doing business with them one day again. :)

Tracy is a very friendly and experienced agent who sold our house recently. I am very happy with her service throughout the house preparation, marketing, and engaging customers and the final auction. She is a strong communicator with her clients and is well known in local community for her work. I particularly appreciate her kind assistance in our preparation of the house before being put on the market. I thank Tracy and her team for their hard work and high-standard service.

Thanks to Tracey and her team, our property in Epping recently has been sold with a quite satisfying price. Tracey has great knowledge with the market and could provide professional suggestions. Her dedication and professions are the key to the successful auction.

We knew our expectations were higher than what realistically we could get. Needed to money to buy on a dearer suburb closer to the city. Tracy's team worked extremely hard till we achieved what we wanted. It was a very high call but they did it. They delivered. Cassie was our day to day contact and she was the driving force, she is fantastic. Nothing was too much trouble, always ready to help us and the buyers. In summary we had a very professional agent with tremendous knowledge of the area and with the nicest human approach. That is the reason for the title.

Tracy and her team sold out place at auction recently. Thanks to her experience, knowledge of the area and persistence they were able to reach the target price we had requested from the start. It wasn’t easy but Tracy and her team were able to find buyers and sell our property. The sale of house that has been a home for many years can be a very emotional process. Tracy and her team were supportive and understanding. They helped us getting through the stages of the marketing and sale of the property. I highly recommend Tracy Yap.

Tracy was very professional from yearly start. her entousiasam is very high, and strives for the best result for the vendor. I gratefully appreciate Tracy's atention to detail.

Hi Tracy, Thank you very much for your friendly and professional work. You and your team's (Oliver, Nancy and Cassie) efforts are much appreciated.

Tracy & Cassie did an excellent job in selling our house. Very communicative and attentive to our needs. They were honest and got the job done when other agents couldnt.

To sell during the COVID pandemic was a calculated risk. We engaged Tracy Yapp and her team with some trepidation, but her confidence and professionalism convinced us to proceed. Tracy and her team organised and ran everything schedule up to and including the crucial Auction day, without incident. Tracy engaged a very proficient Auctioneer, who achieved a selling price within our acceptable range. All the while Tracy was positive and accurate with her predictions. However, we noted that Tracy is supported with a very competent team which underpins an excellent real estate operation, one that we gladly recommend to others intending to enter the housing market.

Tracy has been the most helpful and professional agents I know. She has been very resourceful and helpful even before we signed the agency agreement. She doesn’t push me all the time like the other agents do. She is always there through out the 4 weeks campaign, returning my calls or messages even though it’s late, and keeping me up to date with every inspection. She gave me a realistic advice and price for my property. We also reach our price goal. I trust her explicitly and her market knowledge matches her 20 years of experience in Epping. She works hard and treats my house as her own. I enjoy working with her this time and I knew from the start that I could trust her. She is the agent that I would recommend to others and will definitely ask her again to sell my other property. I am very happy with the professionalism of entire agency.

Yes, I was pleased with Tracy and her team's help during the time of open home and at time of auction.