We found Travis to be hard working, respectful and a really good communicator. He negotiated a really good sale price for us

Travis Keenan was an excellent communicator throughout the sale. His expert knowledge of the Richmond market was invaluable. Travis gave us all the information we needed to make informative decisions on auction day and made the whole sale process from start to finish easy and stress free. I was delighted with the auction result. I would highly recommend Travis Kennan and Jellis Craig.

The attention to detail and great planning by Travis and his team certainly minimized the stress and meant I was well prepared for each stage of the campaign. I am very happy with the level of communications – regular e-mail, phone contact, and reports. This enabled me to have a realistic expectation of what the sales campaign would deliver. I felt that if any questions, even minor ones, that Travis would quickly respond. Thanks especially for the detailed briefing after each ‘open for inspection’ – it was encouraging to hear the feedback from potential purchasers. The sales strategy worked well – I am very happy that, with Travis and his team’s advice, he developed an approach that suited my property. I think his ability to engage with buyers, to understand their requirements and possible hindrances to their participation at the auction, meant that there was an excellent number of people bidding at the auction. The auction went very well – exceeding my expectations. It was well planned and executed – with Travis’s auctioneering skills to the fore.

We were really pleased with the whole campaign process. Travis kept in constant contact with us the entire time, he gave great explanation of the whole process and kept us feeling confident and informed. Travis was great to work with. We were thrilled with how auction day played out, big thank you to Travis and the Jellis Craig team.

We spoke to several real estate firms but found Travis and Elliot were easily the most straightforward, the most realistic and the most reassuring. Travis is a very efficient operator. He was always accessible and kept us fully informed at all times. He gave us excellent advice and assistance on the preparation of the property for sale. The final meeting to discuss auction tactics left us completely confident about the outcome. We are certain that our very good result came about because Travis had covered every contingency.

The service and expertise from the entire Jellis Craig Richmond team were exemplary. At all times team members were efficient and professional delivering a service always with a smile on their faces. Elliot Gill and Travis Keenan headed up the sale of my property and I recommend them highly. In fact, they exceeded what they promised to deliver for all aspects of service delivery, including managing my expectations in a skillful and sensitive manner. And that was before the outstanding auction result! Elliot Gill was the auctioneer. I have heard a wide and varied range of auctioneers in my 63 years of lifetime so I say this as an experienced ear. Elliot has an exceptional talent and not all auctioneers have it! His insight into reading his audience, his flexible approach to reach and manage that audience in the moment of time, and finally his persistence to get that last dollar out of the bidders was fascinating and exhilarating to listen to. Travis Keenan managed all the pre and post sale documentation and activities expertly and with great patience for my own indecisive moments and multiple questions. I am so pleased Jellis Craig was suggested to me and I will certainly be recommending them to others.

Travis was an experienced agent who exceeded our expectations throughout the entire process. From start to finish he consulted with us regularly, provided and reliable, informed and prompt advice about the market/comparable sales and about potential buyers and interest. The Jellis Craig marketing expertise was excellent, but the team were also very flexible at modifying to our needs and desires for the process. The whole selling process was extremely fast - which was exactly what we needed as a small family. Auction day was beyond what we could have dreamed. It was well planned and the team consulted us throughout the journey. Travis as an auctioneer was assertive and confident and excellent at identifying and encouraging the potential buyers along during the bidding process. He did a remarkable job at promoting the best aspects of our home. The end result was far beyond what we could have dreamed. Thank you for your support Travis and the Jellis Craig team.

Travis worked tirelessly through out the campaign. From day 1 until actually calling the auction he showed 100% commitment. Not only did his hard work pay off but he was just great to work with and communicated well with us. He informed us of every potential buyer and made us feel as comfortable as possible at the auction. We would definitely use Travis again and can't thank him enough.

Travis Keenan was an excellent agent and his communication in particular was exceptional. We were always kept well informed and updated throughout the entire marketing campaign of our house. We found Travis and everyone else that we dealt with from the Jellis Craig team very friendly, approachable and trustworthy and would not hesitate to hire them again.

Thank you for a professional and confident campaign. We always felt that you were on top of the situation, even when things seemed a little slow. Your negotiations saved us the stress of an auction and gave a realistic and very satisfactory result.

We were very happy with Travis and the Hocking Stuart team when the property was sold. I found Travis extremely helpful, attentive to detail, and followed up on all communication during the process. I would definitely recommend Travis highly. Thanks again! :)

Travis provided all that was required for a satisfactory purchase. Well recommended.