I couldn't be happier with Troy and his team from Elders. This is the first real estate transaction I have had to deal with on my own since the passing of my husband and Troy made the whole process comfortable and stress free for me. I can't thank him enough.
Troy kept us informed of what was happening at all times. Our first offer came a few days before we were due to go overseas. Troy got things sorted so we had nothing to worry about while we were away. Selling my parents home after their passing was a stressful time for my family but having Troy looking after the sale was one thing we didn't have to worry about. He met our expectations as an agent and would use him again if the need arises.
It was a pleasure to deal with Troy MacRae at Elders Real Estate Alstonville who was professional and honest throughout a difficult situation. The sale involved an Estate property which was an extremely upsetting time for us and we found him so helpful and compassionate we cannot speak highly enough of Troy.
Troy never waivered from his original valuation of our property and even when Anthony raised the possibility of lowering the price he insisted it was not over valued. Troy was always very open and direct in his communications with us. Our only comment would be that we found feed back after inspections sometimes wanting. We are very happy with the final outcome.
Troy MacRae was extremely helpful at all stages of the sale of our house at Uralba. He at first assisted by making recommendations to us, in preparing our house for sale. He had clear ideas about the work that was needed in order to prepare the house, and communicated these clearly at all times. His estimate of the value of the house was very realistic - in fact, when the time came, it sold for a bit more than we were expecting (but that was a pleasant surprise). He was extremely fair and "straight" in all his dealings with us. In addition, all tradespeople that he suggested to us for preparing the house for sale proved to be very capable and reliable - likewise all the other staff of Elders at Alstonville. Troy always made himself available to give advice either over the phone or in the office, and also called regularly to check our progress in preparing the house for sale, and during the sale period. He is a good communicator, a very honest and fair agent with an extremely sound knowledge of real estate in the Alstonville area, and we would gladly recommend him to others.
Troy and his staff acted most professionally and did everything possible to maximise the sale price of our family home. I would have no hesitation in recommending Troy and his office in this regard. Greg Whittle
Professional in every aspect of the sale to acquire my new home. We had inspected a number of properties in the area and when we found our piece of paradise Troy and the team assisted and supported us with every requirement to satisfy both myself and the legal team. If everything in life went as smoothly, what a perfect world we would live in.
Troy was great. Sold in unit within a couple of days of listing. Provided excellent service the whole way through to settlement and beyond.
Could not fault Troy or his staff when it came to selling our property. Smooth, efficient , stress free.
Troy and his team were extremely helpful. After we found the right property for us, he recommended a conveyancer and kept us well informed during the settlement period. Thanks Troy.
Troy was able to achieve the price that I wanted in a short period of time. This was because of his knowledge of how to best market the property to get maximum exposure and interest. The sale was smooth and I couldn't have hoped for a better result.
We have bought and sold property over the past 15 years through Troy McRae at Elders Alstonville and have found Troy to be a very pleasant , honest and dedicated agent to deal with. We would recommend Troy to our friends as a preferred agent to handle any real estate dealings with complete confidence that he would look after their interests.
