Troy's profile

Troy's reviews

  4.9  
Troy has 93 reviewsacross 33 different locations, showing 12.
almost 3 years ago
Very professional agent

Very professional throughout the whole process. Helpful and knowledgeable. Not a pushy agent. Very reliable when trying to contact him. All round great experience to deal with him and his agency.

about 3 years ago
How it should be done!

Our experience with purchasing this property has been very smooth. From the first enquiry online to the open home and offer submission the communication with Troy was clear and concise. Troy facilitated the negotiation of the contract terms with no fuss and kudos to the sellers who also wasted no time. Troy communicated with us regularly, even with text messages on a Sunday, just to advise of progress. This attention was appreciated. Would definitely recommend Troy and his team for anyone considering selling.

about 3 years ago
Great Sale

I have been considerings to sale this unit since September last year. I did bank valuation and talked with a few agents from different company. However, none of them have confident to sale the unit. Troy has been really helpful after we made deal to sale. I am busy with my own business so decide to do the private sale. The price is good for me and the buyer so I would say this is a win-win deal. And Troy managed lots of small repairs and pest control etc. My wife and I really appreciate his help. I would do more business in the future if there is a chance. Peiqi

about 3 years ago
Helpful and excellent communication.

Troy assisted us with our recent property purchase. From start to finish we found Troy to be both polite and informative. Troy kept us updated throughout the whole process and was easy going and easy to talk with. Troy was generous with his time and knowledge. Would highly recommend Troy for a stress free and smooth process. Thanks again Troy!

about 3 years ago
Troy is a true professional with excellent market knowledge.

Troy is an outstanding agent who operates with honesty and integrity. His knowledge, communication and customer focused approach made the whole process so much easier. I can not recommend him highly enough!

about 3 years ago
Totally professional and delivered on his commitment

From the start Troy was diligent, highly professional and a really nice guy to work with. He was honest about what he could deliver on and did not disappoint, in fact he beat my expectations. I would recommend anyone to trust their property sales to Troy.

almost 5 years ago
Highly Professional Agent

Troy was extremely communicative and easy to reach to answer any of my questions at all times. He was polite, available and friendly. Troy definitely has a passion for what he does and you can tell that he loves his job and the services he provides. Troy explained everything in a way that was easy to understand including the making of the offer process. He was extremely helpful, open, transparent, and reliable through the whole process. I cannot speak highly enough of Troy as a real estate agent. His extreme professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. He never made me feel uncomfortable and helped me every step of the way. Made buying an apartment such a breeze! I would highly recommend Troy to whoever is looking to buy or sell a home. Thank you Troy!

about 5 years ago
Very responsive and helpful

Troy was proactive in ensuring we were able to put forward an offer and it quickly progressed as is the case in the current market. He was able to help us secure dimensions ahead of the move and accommodated our requests for scheduling inspections and handover of the keys. It was a very quick campaign in the end, but the video produced was also of a high quality and has given our family and friends interstate and abroad the chance to see our new property. I'd be happy to recommend Troy as both a seller and buyer

about 5 years ago
Exceptional Service

We found Troy punctual, courteous and displayed a level of professionalism far exceeding other agents we have dealt with. We have no hesitation in recommending him to other vendors. The whole process was seamless and Troy took out the stress. He made recommendations for preparation for sale which proved to be invaluable.

about 5 years ago
Get the house ready and then it's hands off until Troy brings it over the line!

Troy was readily contactable and always kept us up to date with the progress of things throughout all phases of the sale and addressed any concerns quickly and effectively. Troy expertly negotiated with the buyers to get to a figure within the range we were looking for in minimal time....we were literally on the market for 2 days and Troy negotiated our sale from the first open home!

about 5 years ago
Good experience as purchaser

We only met Troy once at the open home before we lodged our offer to purchase. We had submitted offers for other properties previously and had a poor experience with other agents, but Troy responded promptly to our requests and did not pressure us to increase our original offer even though it was a competitive process with other interested parties. We were able to co-ordinate with Troy to get access to the property when unconditional without a problem and settlement occurred when scheduled and I got the keys from his office easily. Troy was pleasant and good to deal with from a purchasers perspective.

over 5 years ago
Best agent I have ever used

We have been involved in real estate renovation and rental in a small way full time since 2004. We have met many agents over the years, from many different backgrounds, and we can say without fear of any contradiction that Troy is the most professional agent we have met. We first met Troy in March 2020 when the Covid lockdown began in earnest and although he was unable to achieve a sale, the property environment was unique and Troy dealt extremely well with the many challenges that Covid presented. Although mildly disappointed at the time, we did not hesitate to call on Troy again recently when we decided to try the sale market again. He was the first and only agent we thought of. He was true to form and achieved our asking price within a very short time. After having battled through Covid and its uncertainties, we were particularly pleased to see Troy succeed this time, after having gone through such a difficult 2020. It is sometimes said that you make your own luck in life. For whatever reason, Troy deserved every success he has achieved. Having recently moved from a rival agency, McGrath's are indeed fortunate to have acquired such a real estate professional in Troy. When next we sell, whenever that may be, it will be deja vu, and Troy will again be the first agent we call.

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