Outstanding in every way, a truly exceptional agent and human being
It's Christmas Eve. The roast beef is resting on the Aga, the chickens have been put to bed with their hot water bottle. It is England, it is winter, it is freezing! I am daughter and executor for my late father, known to all locally as Farmer John with the daunting challenge of selling his property from the other side of the world. Troy is our agent. He has successfully sold Dad's very old (& quite rundown) house. The process from beginning to end was managed beautifully. His knowledge, advice, kind guidance and gentle manner have all been exceptional. He guided me on a sensible price point, local market conditions, overcoming "presentation" challenges, financial factors currently influencing buyers...and he also helped arrange storage of (*and I think actually personally move*) some remaining furniture, all whilst I am overseas. He didn't mind being telephoned out of Aust working hours (frequently, if not always..?). He actively anticipated what needed doing before I realised it myself. He provided prompt feedback. He helped arrange quotes for fencing, cleaning, painting. I have never had such an overwhelming and positive experience with an agent. Never. Troy is sheer perfection.
I must also mention the rest of the team at Ray White : Rikki for his boundless energy & enthusiasm; Shane for steering the ship through sometimes choppy waters, Jasmin for her incredible efficiency and politeness. I know there are others - they are a superb group of people. This is the team you want as your team for your sale. Troy is the person you want as your agent.