Vanessa was a pleasure to deal with. She was knowledgable and friendly, always professional and knew the Strathfield market well. Appreciate the regular updates and open communication channels throughout the purchase phase. Would highly recommend her to friends and colleagues.
Vanessa listened to our requirements and provided dedicated and tireless service to maximise the value of our property. She was patient with us in explaining the sale processes. She was not afraid to offer frank advice where needed, and was mindful of our goals and desires. We were very happy with the service she and her team provided.
Vanessa is an exceptional agent. It was an absolute pleasure to deal with her. We are really impressed with her professionalism, knowledge and the result she helped us achieve. We strongly recommend you choose Vanessa to sell your property.
Vanessa is an astute real estate agent who has an in-depth knowledge of the market. Coupled with a strong appreciation of the buyers and sellers needs, Vanessa is well-experienced in achieving excellent outcomes for her clients. Many thanks.
I was deciding between agents to sell my property, and am grateful I chose Vanessa. She is very good at what she does! There was a minor mix up with property details on the draft listing but these were quickly rectified. Importantly, her communication skills are what sets her apart from the others. I appreciated the updates and her commitment. Thank you, Vanessa, and hope to work with you in the future.
We wish to thank Vanessa and her team for their efforts in selling my mother’s property. She handled the matter with kindness and sensitivity towards my mum. Robert was especially considerate too. Ricky, the auctioneer, was excellent.
Our family cannot thank Vanessa enough! She was professional in all areas, honest and kind in dealing with even unexpected extra work of situations. Our home was sold much above expected price and we cannot forget the moment our family embraced and congratulate with tears of happiness. She is not just an agent but someone who has best heart and she loves her job. What could have been a very stressful time, Vanessa turned it to great joy!!! I would recommend her to anyone with great confidence!!
I am Vanessa’s client as a buyer so this review is from that perspective. Vanessa is quick to respond, but lacks genuineness to assist, and has an aggressive selling style. Reasons as follows. During inspection: understandably busy with people asking many questions - she answered them in a general dismissive way, not seeking to elaborate or try to understand the concerns behind the questions. Air con was listed in the ad, but in reality was not. This could be an honest mistake but when asked about it, her attitude was offhand, simply said you can install it for a few thousand dollars. After consulting a couple AC installers, it is clear this unit poses challenges for installing AC - I think the agent should have been aware, and the mistake was not corrected on the website after being raised. Similarly intercom was listed in the ad but she did not mention the somewhat inconvenient arrangement where visitors cannot be easily buzzed in. I learned about it when inspecting another unit in the building from an agent who did inform the clients. Making the offer: Vanessa was pushy for me to sign the contract straight away. Though unadvisable, I did so before my solicitor reviewed it because a week earlier she had verbally accepted my offer but then sold to someone else before my solicitor finished reviewing the contract. I do thank Vanessa for calling to let me offer again after that person withdrew (probably because my offer was the next highest). Cooling off period: A few days after signing the contract, I saw the unit was still listed for open inspection for the next 3 weeks. This is unfair. My holding deposit indicates that I am a serious buyer. To keep inspections open suggests that SP is not dealing with me seriously. When I asked Vanessa about it and said that I could bring it up with Fair Trading, she sent a blunt reply and proceeded with the inspection. I did not want to complicate the process so didn’t raise the issue further. After my 10% deposit, all OK
Vanessa was always available to answer our questions with professionalism and enthusiasm. She was extremely communicative and easy to reach. Nothing strange, the stars always shine with their natural glow.
Vanessa has all the attributes and experience to sell any property. She is fully informed on all aspects of the suburb and surrounding suburbs. She prepares her sale with enthusiasm and research and that gives her great confidence when dealing with buyers. She makes it her business to find out all about the buyers and their situations and then deals with them on a first name basis. She has all the answers to instill people with confidence that they are buying the house that is for them Vanessa dresses impeccably and is there well before open house along with her associate and everything runs like clockwork. You do not need to call her to remind her as she has it all in hand. She discusses each open house with you and then prepares and sends her report 2 days later. Vanessa is totally professional in all aspects of her business. She has a wonderful team of people to support her. Do not go elsewhere and ask Vanessa before you go searching for an agent.
We are so glad that Vanessa helped us with the sale of our property. She's very professional, honest and straight to the point. I'm sure many people would have said the same thing, she's simply fantastic!
