Vanya T
Totally Inconsistent
The fact that we bought this property from Vanya and she sent a vendors review form says it all. Vanya runs hot and cold and was lacking in service and professionalism. At one point we had a window of opportunity to inspect a property that was extremely difficult to get into and Vanya completely dropped the ball. The experience was frustrating and at times infuriating. This is an honest review drawn from reality and not malice.
B
Buyer
Hi Suzie, thank you for your review and I’m very sorry to read that you feel you had a negative experience buying your new home.
Whilst we were not able to conduct an inspection at the exact time that suited you, I tried to be as accomodating as possible to your needs and show you through the home several times afterwards so that you could make your requested measurements.
I was disappointed to hear that you did not believe I provided a professional level of service. I would encourage you to read through my past reviews and see that this view is certainly not shared by my past clients. You will see a clear pattern of highly impressed vendors and buyers who have all expressed their satisfaction with my professionalism and prompt attention to their various needs. I am aware the sale of your previous home took longer than planned, and that this impacted your purchase of this property. I hope that this has not influenced your review, as this was beyond my control.
I sincerely hope you enjoy your time in your new home, and I wish you all the best.
Vanya.
Vanya responded on 29 May 2020
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