We really felt Vicki went above and beyond for the sale of our house it's a stressful time selling a house we've lived in the same one for over 20 years Vicki took plenty of time to talk us through everything and kept us well up-to-date after the open houses.
From the moment we met with Vicki we felt very comfortable. Vicki and the team of Adam & Jess recognised that it was a huge event for us to sell our family home and from the outset we were fully briefed on the sales process and strategy throughout the campaign and especially in the lead up to the auction. Vicki was able to draw on her vast list of local contacts to find us tradespeople in the very busy lead up to the Christmas break which was something we would not have been able to do ourselves. At all times Vicki was honest, reliable, contactable and responsive and worked tirelessly to achieve the best possible price. We would recommend Vicki to any potential vendors.
Vicki has been an amazing, selfless individual who put our needs in front of her own on every single occasion. She is extremely professional, knowledgeable and driven, yet very kind, approachable, down to Earth individual. Vicki made the whole sale process look like a smooth ride absorbing and resolving all the various challenges without us not realising how much discretionary effort she had to put in to make things happen and successfully complete our sale. Any stereotypes often associated with the industry certainly don't apply to Vicki. Her knowledge of Northern Beaches real-estate (and tradies) market is unparalleled, she is efficient and effective in her communication but most importantly, transparent and very focused. They made a strong team with Adam and the whole backoffice of Stone Real Estate and we would not hesitate engaging them again, both on the sale or purchase side.
For all three of our properties and in the middle of lockdown, Vicki and the whole crew pulled together to inspect the properties, recommend a strategy, get remediation work done and get them styled for sale. She organised countless 1:1 showings, canvassed for interest and then at the right moment brought final interested buyers together to get us a great price before auction. I couldn't recommend Vicki and Stone more highly.
Vicki was an amazing agent from start to finish. Exceeded my expectations. Incredible attention to detail and wonderful relationship skills. Created a brilliant marketing campaign and delivered an exceptional service.
We found Vicki to be professional, responsive, and a pleasure to work with. She was knowledgeable and anticipated our needs. We would be pleased to work with her again.
It was a pleasure to meet and deal with Vicki Lamb in relation to our purchase of 9/10 Darley road, Manly. Her quiet enthusiasm for the property and detailed knowledge of the side benefits of the building provided additional insights which together with the property itself made our decision making better based and confident. All too often agents can be pushy to the point of ill disguised insincerity. We did not feel that with Vicki which is to her credit. She was a charming representative of Stone. Her approach reflected great credit to her.
Vicky was an expert agent, friendly and helpful. . As we are Aussies living overseas, Vicky took the time to understand how our needs were slightly different from a local buyer She went the extra mile with Zoom inspections and information sharing. We would recommend doing business with Vicky and look forward to our next opportunity
From the moment I met Vicki I felt so comfortable with her. She was a wealth of knowledge and really knew about the market in my surrounding area. She had so many great ideas and a clear vision of what my property needed to look like to achieve the best possible price. Through this whole journey she was always available and went above and beyond to help with the sale.
Vicki exudes confidence and know-how as she shakes your hand the first time. As we walked her through the Lavender Bay property she was selling for us,instantly she pointed out what areas needed sprucing up. She uses only the best tradies for the work. Vicki assures you with her confident and warm smile that it is easily done. Vicki lives and breathes residential real estate. She is familiar with every market trend. Then came the idea of having a stylist decorate the home with furniture ( no hollow, echoey guess what space is this caper). The furniture and accessories eg ornaments, pictures , mirrors) all coalesce like a filmset. - colour scheme being key to making every nook and cranny luxurious -even the laundry!’ And Vicki does not just leave it to her stylist . When the balcony furniture seemed a little heavy and large for the space and look Vicki got them to change it. Carpet needed changing? No problem - Vicki knows a carpeting business that could lay a 3 bedroom unit with large living/dining area in a day. Painters diligently worked through night to finish ahead of Covid lockdown. Just getting started describing Vicki’s unique blend of warmth, can-do 24/7 mentality and razor sharp know how and leadership skills. Little details like scruffyish window box garden? - Vicki bought perfect little succulents and planted them HERSELF standing precariously on a stool leaning over balcony (4th floor) in vertigo defiance to bring us a Shangrilaesque space. Lighting needs tweaking? A few details eg like bathroom mirror area not seen to perfectly by electricians? Vicki nipped into Bunnings bought light bulbs and installed them herself! Worried about costs building up pre probate settlement? Dearest Vicki put in money to pay for works to go ahead asap. The beautiful little touches eg balcony garden? That was a treat from her.! Big thank you. For Vicki, its not buying and selling property. Its about making dreams cone true.
From the moment I told Vicki I planned on selling my family home, she guided me every step of the way with professionalism, enthusiasm, kindness and hard work. As a newcomer to selling, there was so much I didn't know, and felt very nervous. Vicki explained everything so clearly, and from that moment on I had no nervousness or uncertainty, even on Auction Day. I would have no hesitation in recommending Vicki to any potential Vendor or buyer. She is 100% genuine, hard working, compassionate and knowledgeable. I wouldn't consider using anyone else in the future.
From the start, Vicki gave my partner and I, great ideas on how to capitalise on the sale of my house. Instead of jumping into the market, she analysed the market and suggested we go on at a later time, when there was less competition. Her advice about going on the market at a later date, showed integrity and understanding, she is not in it for a quick buck, she wants the best for her client. Vicki’s knowledge of the competition in the market made my partner and I an extra 500k. Thank you so much Vicki. After the brilliant marketing and second open, we received an offer above our expectations. Vicki calmly sat down with my partner and I and discussed all options, giving my partner and I the chance to digest and proceed with confidence, but prior to exchanging, Vicki personally called every potential buyer that had been through the property, and those on her extensive data base that hadn’t been through yet. She had a signed contract in one hand and with the other hand, pulled a few more potential buyers through prior to exchanging. Vicki kept saying "I just want to check again if there is anything more out there for you." Most other agents would have just exchanged, but at times like these, you see an agents true colours. She exhausted every avenue and we felt so confident with her thorough work that we signed the contract and toasted Vickis stella work, with a glass of Prosecco. Gratitude must also be given to the timely and excellent advice about the elements of the property that needed cleaning / repair and replacement attention prior to sale. Vicki gardening tips the previous year, certainly helped with the sale of our home. Her eye for details and for viewing the property through the eyes of prospective buyers was gold! I had complete confidence in Vicki's reading of the market and the demographic for this property, Vicki exudes confidence and is an absolute pleasure to deal with at a stressful time. Gold Class Effort. Thank you. :-)
