Vivienne helped the reviewer buy this property

Honest, Ethical & Fat Excellent Communication

Finding our perfect home felt like a long shot until we connected with Viv from Elders Real Estate. Right from the start, Viv was incredibly honest about the properties we looked at. She didn't just point out the positives; she also highlighted potential drawbacks or things to consider, which we really appreciated. It felt like she genuinely wanted us to find the right fit, not just any house. Her communication was fantastic. Whenever a new listing came up that matched our criteria, we heard about it immediately. She was always quick to respond to our questions, whether via email, text, or phone, and she explained everything clearly and patiently. We never felt lost or uninformed during the entire process. What really stood out was Viv's ethical approach. She always ensured we understood every step and never pressured us into making a decision. When we finally found "the one," there were a couple of other interested parties, and Viv handled the negotiations with complete fairness and transparency. We felt confident that she was representing our best interests while also ensuring a respectful process for everyone involved. We were also so grateful for Viv's willingness to work around our schedules. With demanding jobs, it wasn't always easy to view properties during standard business hours. Viv consistently made herself available in the evenings and even on weekends to accommodate us. It was clear she was dedicated to helping us find our home, no matter what it took. Thanks to Viv's honesty, excellent communication, ethical practices, and dedication, we're now happily settled in our dream home. She made the entire buying process smooth and even enjoyable!