Von and her team went out of their way to ensure that our property was marketed and displayed at its best to ensure the best price possible for us. Nothing was too much trouble and we were treated like family.
When we first met Von for an open home inspection on a Monday evening. She was very friendly, welcoming us to see the place. We weren’t sure about this house and she was happy to show us around and mentioned an additional open house on the weekend. We then went back on Saturday morning and very happy with the place with better lighting and made our offer. Von and her team was very approachable. Great in communication and willing to answer all of our questions. We will highly recommend Pinnacle Property to anyone!
We had an amazing experience working with Von and all her team in selling our home. One of the great things working with Von was that she didn't over promise and under deliver. Von was so knowledgeable about the market and gave us a realistic picture of how long a sale would be likely to take and the kind of price we could expect. She then exceeded all expectations (under contract in less than a week at a price beyond what we had hoped for). Von was also incredibly patient and supportive throughout the process. We were buying and selling simultaneously, which meant real time constraints and a lot of pressure. Also, we were selling our first home and so we aren't experienced investors or anything and all the legalese and 'real estate speak' could be quite overwhelming. In every meeting and on every phone call, Von was happy to answer every question and explained everything that would happen in a way that was clear and reassuring. The communication from the whole team was fantastic throughout - we felt included and supported in the decision making, but also reassured that the team knew what they were doing and we could hand over our worries to them. We were always kept in the loop and were given detailed updates after every open or private inspection. Von was incredibly hard working and professional at every stage of the process and would be the only agent we would consider using in the future.
Von and the team made the buyer process a quick and positive experience. They were great communicators and worked with us to ensure we had the information we needed to get the deal done.
Von has been fantastic to work with. She has been friendly, highly efficient and responsive to communication. We would happily work with Von again.
It's very rare and refreshing to find an agency so friendly, personable and ready to help a buyer. Von and Liz helped me secure my dream first home after struggling for several months and I couldn't be more grateful. From the moment of the first open inspection right through to settlement, they have been so kind, generous with their time and responded to my needs immediately no matter how many questions and follow up inspections I wanted. Thank you so much and I couldn't recommend this wonderful team more highly.
Von and her team sold us our new home and helped us sell our former home and provided us with excellent service from start to finish. Her and her team are very courteous and professional. We have no hesitations in recommending Von and her team.
Von was kind from the first moment we met her, able to answer all our questions with realistic, accurate answers. Helped us with any querys we had. Was a pleasure to work with her and secure our first home! Her and Liz were amazing.
Von was a great combination of profesional and personable, making our buying experience a pleasant process. Von took the time to get to know our family and stage of life which helped through the negotiation. She kept us up to date at all times and checcked in with us regularly.
Von and her team made the whole selling process easy, stress free and culminated in an amazing result. From the suggestions on how to improve the appearance, advertising, staging and the ultimate sale were all handled professionally and with grace.
Von Barnes & her team were brilliant from start to finish. Our tenants exited with limited notice prior to lease expiry and we were left to prepare & list our property just prior to Christmas. Von was the only agent that was genuinely positive about taking our property to market over that period. She saved us time and money by staging the property through their in-house stylist which was a huge plus. Von worked tirelessly during our preparation period and was able to engage a number of quality buyers at a time when the property market was transitioning. We received a solid offer within a few days however given the early stage of the marketing campaign we collectively decided to give it a few more weeks to canvas the market over the festive season. Von continued to put heart and soul into marketing our property and ultimately achieved an extraordinary price for which we are truly grateful. Thank you Von for your incredible positive energy, your selfless respectful approach, and your patient demeanour. You are an absolute blessing… and a big thank you to the whole Team @ Pinnacle Properties. Recommend Von as highly ethical, energised and positive. She has incredibly unique way to engage buyer and seller and create a win/win outcome. Veronica & Mitchell, Ashgrove
Von was great to work with. Very accommodating, knowledgeable and professional. Couldn’t recommend her enough.
