Von is friendly, approachable and considerate of her customer's needs. Selling our investment property while tenanted, Von took the time to develop a working relationship with our tenants, factoring in flexibility due to COVID issues. She kept us inform of developments throughout the whole process. Cannot recommend her highly enough. Will definitely be calling her again. 10/10
Von recently helped us in the purchase of our new property. Von pretty much held our hand throughout the whole process and got us across the line. We were looking for a forever home for our little family and Von ensured that all our boxes were tucked. Von ensured Complete transperancy and utmost professionalism throughout. Thank you so much Von. Your passion for what you do certainly reflects in your demeanor. Thank you for giving us our forever home😍😍
For the 1st time in my life, I felt that a real estate agent actually cared for my needs and situation.......rather then their commission!! I honestly felt that she understood what our needs were n went above the call of duty to those needs. She could have earned her commission from anyone...but she recognised our needs and understood how the property met our needs. She is very easy to talk to and has experience n knowledge above and beyond required. I honestly feel that we would not have this property if she didn't care. This is a VERY rare commodity in agents. We were looking for our forever home and she certainly delivered. Thank you Von 💝
Von is a lovely lady, friendly and considerate of her customer's needs. Selling our tenanted property with a long-term lease required a careful approach where the customer, tenant and buyers needs were met to the full extent possible. Von was quick to develop a working relationship with our tenant and prepare our property for advertisement and sale. Subsequently our house was sold within a fortnight of engaging Von. We are blessed to have had Von sell our property and act in our best interest during the sale and negotiation. Von always made herself available when we had questions or required advice and her experience was very useful and freely offered when it came to evaluating properties we were considering to purchase.
Von is very personable and the most responsive real estate agent I've worked with thus far. From the perspective of a buyer, she communicated well and went above and beyond to get things fixed with the property during a time where tradespeople were coming at a premium. She's very enthusiastic and pleasant to work with, and I hope work with her again in the future. Thanks for all the help Von!
Von guided me through the sale of my property with 5 star professionalism, kindness and helpfulness. This is the second time I have engaged Von to look after a property sale. She understands her clients needs, is genuinely compassionate and caring. I really appreciated her responsiveness in communication, keeping me informed during each step. Highly recommend Von and her team at Pinnacle Properties.
Von and the team have made this process as simple, hassle free and dare I say enjoyable, as possible. They ensured my tenant was priority number one, and that her and her kids were taken care of and well considered. The team used their collective knowledge, and skills, to ensure my house was sold with one viewing, closing 5 weeks later. Simply the best team to work with.
Von always kept you informed and if her or Liz didn't know the answer they would find out
I highly recommend Von and her team at Pinnacle Properties for any prospective property sellers or buyers. Von's attention to detail, enthusiam, kindness and customer service are all aspects of how she goes the extra mile to ensure all parties reach a fantastic outcome. Backed up by her amazing team that keep you well-informed with timely updates and expert assistance, this really is a property dream team! Thank you so much, Von - it has been an absolute pleasure working with you.
Navigating through the market at the moment was daunting, we were glad to get a property that we love front Von! She went over and above, answering our questions... She was very helpful and made it easy for us. Excellent service! Thank you Von!
It was a great experience working with Von as a buyer. She worked extremely hard and was very clear and responsive to any questions we had. She guided us with kindness through any issues that came up and ensured all processes occurred as smooth as possible. I have no hesitation recommending her as an agent.
