Wendy helped us sell our property end to end and the whole experience was great. She was always responsive to our questions and incredibly patient throughout the process, easy to communicate with, professional, and proactive, constantly offering helpful advice without us having to ask. We ended up with a fantastic outcome and would definitely recommend her to anyone selling their home.
The whole buying process was smooth and stress-free. Wendy was professional, proactive, and always happy to answer any questions we had. Communication was clear throughout, and we felt well supported from start to finish. Highly recommend!
Wendy kept us updated throughout the process, with numbers of visits to the property and levels of interest. She scheduled extra viewings when requested by potential buyers and let us know so we could prepare the property beforehand. She was clearly knowledgeable about the area and market and was open with us about what to expect in this uncertain market. Happily this resulted in a great outcome. She clearly loves her role and we never felt that she was 'just going through the motions'. Her openness and positivity were reassuring.
Wendy was very knowledgeable about the market and prepared a strategy to achieve a great outcome. She is very responsive and always happy to help in any way she can. I cannot recommend Wendy highly enough!
I highly recommend Wendy Zhou and Tim Heavyside. Their highly developed interpersonal skills, effective communication, and persistence secured the sale of our much-loved family home before auction. Wendy and Tim make a stand-out team. They are strategic thinkers and wonderful negotiators. They offered us highly valuable advice, kept us up to date with buyers' interest and marketplace knowledge. Thank you for a superb result, Wendy and Tim!
Wendy is very professional, hardworking, and she brings warmth to people around them. She is a great communicator with excellent expertise in the Surrey Hills market. Thank you, Wendy, for assisting us with the selling process!
Wendy and the Heavyside team have been consistently professional, patient, and helpful throughout the entire property purchase process. Their approach made the experience smoother and more manageable for me and my wife. We first met Wendy when we arrived late to a house inspection, leaving us only a few minutes to view the property. She remained courteous and accommodating, and stayed beyond the scheduled time to answer our questions and provide the information we needed. Wendy was also involved during the pre-auction stage and helped reduce some of the typical stress that comes with buying a property. She provided clear explanations of the process, maintained open communication, and handled the paperwork and transactions with patience and care. Even after settlement, she continued to assist us with follow-up enquiries, including questions for the vendor and general property-related matters. Overall, it has been a positive experience working with Wendy and the Heavyside team.
Wendy helped us throughout our pursuit of the Box Hill North property from the start. Her and her team made sure we had all the information necessary in an accurate and timely manner, and kept an open line of communication throughout the buying process and leading up to settlement. It has been a smooth process so far, and we're glad we got to engage with Wendy and her team at Heavyside to find our next home.
Wendy did an excellent job keeping us informed of the buyers coming through our property, following every inspection, with prompt, concise, accurate, and reliable reports of the prospective buyers. I knew I could trust Wendy’s reports and this greatly helped us make rapid decisions about accepting pre auction bids. Wendy also played a pivotal role in dealing with the buyers, understanding their needs, and assisting them with items such as building inspections.
Wendy is such a committed vendor's advocate. From the moment I listed with her she was dedicated to getting the best outcome possible. She worked evenings and weekends to communicate with as many potential buyers as possible. Her knowledge of the local area is excellent. I wouldn't use anyone else for the sale of my property - highly recommend anyone considering selling in this area to speak to her first.
Wendy is very dedicated to her work and demonstrates excellent knowledge of the market. She is very open in her communication as the conduit between the vendor and the buyer, which makes the negotiation process relatively smooth and effective.
Wendy is one very switched on lady. She is a good communicator in English and I assume in the Chinese language. She is not just another person employed to speak with the Chinese buyers and sellers but is a professional real estate agent in her own right.
