Lacey West managed our unit for nearly there years, and recently sold it for us. Will took excellent care of the process, he was professional and knowledgeable, delivered on every promise. I have dealt with estate agents in four countries, and would be happy to give Will six stars if it was possible. He made everything look easy, there was no unnecessary communication. When we are ready to come back to the Gold Coast I will definitely be calling Will and Lacey West.

Will first came to my notice from several letter box drops he had made listing the properties he had sold & the excellent prices he had received. Will was very prompt in coming to my home once I had made contact with him. I found Will to be very professional but also very kind & helpful. It was a pleasure talking to Will and the organising of my property sale went very well. I received well above what I thought I would get for it and was delighted with the smooth procedure of it all. Thank you so much Will to both you & your office staff who were equally kind & helpful. Iris Motherwell.

I have bought and sold a number of homes over many years in a number of States due to employment requirements. With this I have had dealings with a number of agents. Of all the opportunities to write a review for others I did not as they were just OK. When I think of all these dealings with agents the one that stands out as exceptional is Wil West. Wil West is an exceptional agent. The ease, comfort, professionalism, expertise provided and readiness to go above and beyond requirements is outstanding, exceptional and something one does not forget. In fact I was deeply appreciative of this outstanding service never experienced before. The personal circumstances requiring the sale of the property required not only empathy but also a vast array of knowledge and assistance both within and outside the normal confines of property sale. Wil West provided all of this exceptionally. Burleigh Heads and the Gold Coast region is truly fortunate to have Wil West and his team at Lacey West at their service. I would not hesitate to engage Wil West again.

I found Will to be extremely helpful and informative.I attended numerous open for inspection properties in my search for the right one.Will and his team were able to find the unit I am very happy with.I would thoroughly recommend them.

We are extremely happy with the service that Will provided in the sale of our property. Will was thorough, professional and an excellent communicator. He provided timely advice and updates. The service provided by Will and his team was exceptional.

Will was very professional and had extensive knowledge having been in the industry for a number of years and particularly in Burleigh. Nothing was too hard and Will communicates well. I would recommend Will to any buyer or seller in the marketplace.

Will West is not a typical Real Estate agent. He actually listens and seems genuinely interested in life beyond securing a property to sell. Will wasn't pushy at all and he kept us well informed with phone calls and emails. Will and his team worked hard having open house at our property three times and also produced tasteful advertising. Lacy and West quickly secured a very good price for our property and I would have absolutely no hesitation in referring Will to family, friends and anyone wanting to sell in Will's area.

We had amazing communication through out the campaign and during the Auction. We had an incredible number of people interested in the property which resulted in us getting the best price we could. Will and his team are fantastic at what they do and Will certainly know s the area and the industry very well.

What a great experience ....BUT.... We recently bought an investment property through Lacey West in Burleigh Heads, The listing, the open inspections, and sale negotiations were handled by Will West. We found Will an absolute pleasure to deal with, very knowledgeable, and professional, who promptly provided the requested documentation to conclude a successful sale for both parties ... In the same way, we found all of Lacey West's staff and office personnel highly efficient and helpful, something that with some 40 years' experience in buying and selling property doesn't always happen, and THAT makes any property transaction so much simpler and enjoyable. What's the "BUT" you may ask ?? Simply ……as the purchaser.... we paid far too much !!!!.. so next time hopefully it will be the other way around and we will be the vendor and we will benefit from Will's charm and his years being such an important part of the local real estate industry !! We wish Will and his staff every success and hope that they continue to offer a great Real Estate experience (to BOTH buyers and sellers !) B and C Burleigh

Will is a pleasure to deal with, his professionalism and extensive market knowledge is the best in the business. We were lucky enough to use Will for both the buy and sell of our property and both times were fantastic. We would absolutely use him again and recommend him to anyone selling in the Gold Coast.

We found Will to be very pleasant and friendly to work with. Will was very professional and knowledgeable about what was going on in the area. There was no pressure on us and Will worked with us regarding open days and offered good advice on certain matters. As we had a few health issues, Will was kind and understanding. We found Denis and Mellisa very pleasant as well. We wish Will and his team all the very best for the future and should we require assistance with Real Estate matters down the track, we would have no hesitation in contacting Will at Lacey West.

Will let us know about this one directly, thinking it may suit what we were wanting, which was good for us as the eventual buyer and of course gave the seller another option at the auction. He is straight to the point and attentive. We have had Will help us as a buyer and as a seller and he has been great each time. His intimate knowledge of the area and the it's future developments was important again in this purchase.