One might think I’m being a bit dramatic to say “I have found the one”, but seriously, I have. I have found the 1 agent I can trust and rely on. I have been on the market for at least 6 months, and during this time I have met numerous agents. Hand on heart I have not met another like William. There’s a few things I really appreciated. 1. TOFU – Takes Ownership and Follow Up – you will be surprised how many agents don’t really care, and even worst, don’t even follow up or return calls. Straight up from day 1, William had been proactive in reaching out to understand my needs. Even though we’ve viewed a fair few houses together, and we’ve passed on a few great opportunities, William was persistent, but not pushy, in understand why we made the decisions, and eventually found the perfect place for us that just ticked all the boxes. He was also quick to respond for queries we had, and that continued even after we’ve signed the contract, which goes to show how reliable he is across the entire experience. 2. Sun Down Rule – One thing that’s quite frustrating often is agents don’t respond in a timely manner. Here, you can trust that William will get back to you within the day, or will at least drop you a note to acknowledge your query so you know things are being looked after. Simple act, but makes a huge difference to the overall experience, and just gives that little bit more re peace of mind. 3. Patience and understanding - while some might say that is part of an agent’s job, I personally thought the amount of times we have chatted, and the number of houses we have viewed through him shows that he actually have put in the time to listen and to understand your needs. He is also genuine in the conversations, and often gave very candid advises which we really appreciated. I have no hesitation to refer anyone to William, and Louis Carr/ William will certainly be my families’ go-to for the decades to come. Yes, I have found the 1 agent I can trust and rely on!

My wife and I recently sold our West Pennant Hills property with Louis Carr. Jenny and Will’s experience in the area meant we were in good hands from the word go. Their service and personal approach was what stood out for us. We couldn’t recommend them enough.

We bought our new home through William and found him to be very professional with excellent property and market knowledge. It is clear that William is passionate about real estate and approaches every sale with commitment and dedication to achieving the best price - not always the best thing when you are the buyer! William has a genuine and friendly manner with excellent communication skills. He facilitated extra inspections at short notice, enabling a quick sale which satisfied both vendor and purchaser. I wouldn’t hesitate to recommend William to anyone considering selling their home- he is brilliant at what he does and a delight to deal with.

We are so pleased that we entrusted Jennifer and William to sell our home. Their professionalism, market knowledge and strategy advice were outstanding. Communication is indeed a strong point and we were kept informed every step of the way. Our home took a little longer to sell than expected, but the attention and dedication given to selling our home never faltered. William was confident, reassuring and committed every step of the way. We always knew we were in good hands and William made selling our home an easy and enjoyable experience. What a pleasure it was to work with Jennifer and William - the best in the business.

It was great working with Will. We felt like partners in the process rather than representing our interests in the transaction. He genuinely responded to our personal concerns, coached us though the decision process, responded to all questions in a timely manner including minor ones. Will was very flexible as we went through the process, accommodating our numerous inspection requests. Above all, we never felt pushed rather supported throughout. From Hussein & Mumtaz.

Working with Louis Carr has made selling our much loved family home a positive experience. This was driven by Will and Jenn's open, honest and frequent communication through the entire process. They worked tirelessly to achieve a favourable outcome for all parties involved. We would highly recommend as a listing agent for anyone looking to sell or buy.

Both William and Jennifer are great to deal with, very knowledgeable and very honest in their approach. Being a Buyer's Agent it is always nice to work with agents that are loyal to their clients, but on the other hand very fair towards the buyers too. I would highly recommend William and Jennifer on both sides , buying and selling!

William is a trustworthy young man who says it like it is and is committed to achieving the best result. His professionalism and commitment is evident in every way and should be commended for his transparency throughout the selling process. Thanks Will and keep up the good work.

driven by false motive to save money on agent's commission, we appointed another agency to sell our home. we learned the hard way. we than appointed Louis and Carr. we soon realized that William and Jennifer Car should have been our first choice. it is easy to see why William and his team are so successful. Hard work never goes unrewarded. the beauty in this cooperation is a 3 fold reward: To William and his team, to Us as the vendors by selling our home in a reasonable time for a fair price,and to the purchasers for finding a home for their young family to grow into.this is truly a Win, Win, Win outcome. Kudos to you Young William, Keep up the good work.

William helped us finding a lovely family home. During our search, he showcased his real estate skills and knowledge while listening to our needs and worked out solutions to achieve outcomes. Very responsive and approachable, highly recommended.

Will was very professional and very insightful throughout the whole process. He was respectful of our approach to viewing / purchasing and guided us along the way as opposed to forcing us. He was always available and made time for our questions (no matter how simple or straightforward those may have been). Very easy to deal with, a great guy and very transparent approach. Thanks Will!

We had an excellent experience with William Carr. He and Jennifer Carr worked as an excellent team, providing excellent advice about preparation for sale which we followed to a great outcome. Will provided excellent support in the lead up to the sale, through the process and in follow-up support as we prepared for handover. He was very responsive, friendly and honest and we would not hesitate to recommend.