Have bought and sold 4 properties over the last few years and this has been hands down the best experience. Great customer service and very happy with the sales outcomes, having bought and sold my property through this agency, on both sides a great experience.
Zena helped us with the sale of our house and we were very happy with her communication and diligence. We were always informed of progress and Zena's empathy during the sale process was very much appreciated. We would not hesitate to recommend Zena and the team and McGrath.
Zena was an absolute pleasure to work with. Zena has exceptional knowledge of the Avalon Market and couldn't have been more supportive at a very stressful time. She was there above and beyond for us from start to finish, and I regard her as so much more than just our real estate agent. She was key in securing a great result for us. Her communication was exceptional. She is committed to her clients and was very prompt and always available in responding to our phone calls and discussions. Zena was very aware of the psychology involved for the vendor and the potential buyer and the stress that selling a property involves. We knew she was available to address any concerns no matter what time of day. Her professionalism was above reproach and we were very aware that she carried himself with honesty and integrity, always putting the clients best interests first and foremost. I couldn't speak more highly of our experience with Zena and wouldn't hesitate recommend her to friends and would definitely request her assistance in any future business.
Zena was supportive and helpful throughout the purchase process. She provided flexibility with viewing times when I was having trouble getting across to see the house. Zena was encouraging in her approach and very open in her communication. Thank you!
The sale of our home took some time and during that, we were very anxious, Zena and the team kept us positive and really pushed hard to sell our home. This ended with an amazing result , largely due to the persistent efforts of Zena - along with her lovely demeanor really Made our experience a pleasure!!! Zena and the team really knew the market better then anyone else I spoke with. Not to mention her punctuality !!Thanks again.
Interacting with Zena feels like speaking with an old friend. She has a genuine care for Vendors and Purchasers. Thank you for everything and we really appreciate answering and returning calls on your day off.
Zena is a true professional with exceptional organizational skills and a strong sense of punctuality. Her outstanding listening abilities allowed her to truly grasp our needs, demonstrating a deep empathy. Zena’s knowledge of the local market was spot on and thus, she was able to provide us with an accurate appraisal for our home and the high-level of trust and support we required. Zena and her team always provided us with transparent communication, ensuring every step of the process was clearly articulated. Their proactive and expert advice on home styling and improvement really elevated the selling experience for us.
I would highly recommend Zena and the team at McGrath Pittwater! Zena was absolutely amazing right from the start! She is super friendly and very approachable and helped us with the sale of my parent’s home. She organised trades for us, a stylist, and advised us on ways to get the best sale for the house. She is very professional and was great at keeping us updated and in touch during the whole process. Her personal touch made all the difference. Zena has become more like a friend than an agent. Highly recommend her professional advice.
Zena was so helpful in every aspect of our real estate experience. She was available to answer our questions at any time. Her knowledge and expertise were evident. She helped us many times throughout the campaign and was willing to go above what was required or expected. Zena has a terrific personality and is committed to her clients. I can highly recommend her. Thanks Zena for making selling our house such an easy experience.
Zena was incredibly helpful in explaining the process, out options and suggesting ways we could help with the sale, and at helping resolve the few small bumps in the road that came up
Zena is a delightful person who kept me informed about who carried out inspections, their potential buyer interest and the progress of the sale. She managed the inspections so that I always felt she had my best interests in mind. She is very professional and I recommend her to any vendors.
Zena was genuine, caring, friendly, professional and went out of her way to help. She went above and beyond. Would highly recommend!
