Zishaan Omar's reviews
Zishaan Omar

Zishaan Omar

  4.9   (181 reviews)

35 Binnalong Street

Zishaan helped the reviewer sell this property

Zishaan Omar
Price not available
35 Binnalong Street
Rochedale South
3
1
2
House

4 days ago

Dealing with the Principal Zishaan Omar and the agent selling my home Harsh was a unique experience.

The Agent Harsh was very good and communicated all the necessary details required in order to sell the property. Both Zishaan and Harsh were professional and highlighted all that was required to make a sale. Unfortunately the market was badly affected with the down turn due to Albanese Government new policies, In saying that both Principal and Sales consultant were observant and did their best to secure the sale. Unfortunately I cannot afford their team manager Courtney Thomas the same respect. Unfortunately she kept emailing me they were going to auction my home at the local pub and I had sent her multiple emails not to, finally I rang her in my frustration whilst dealing with my throat cancer issues and she took it upon herself to hang up on me, I explained to the principal I was the sole owner of my home and Ms Courtney lacked the respect that should have been given to me from the start, I then gathered because it was a court ordered sale Ms Courtney showed zero respect to me and when I asked the agent to have her ring and apologise for her rudeness, she failed in making that phone call as it brushed her ego the wrong way. I do not have any animosity towards the Principal Zhissan Omar nor the Selling Agent Harsh, my only concern was the disgust I felt when I asked for a simple apology from Courtney Thomas which was ignored. IMs Courney needs to have a re education in how to deal with potential clients or maybe her ignorance was due to the sale being through a court order. I received no apology from her and I have never been so infuriated by a team leader where their commission exceeded $28000. 4 stars.

O
Osman Aslan
Seller
Zishaan
Hi Osman, We appreciate your kind words regarding Zishaan and Harsh, and we are sorry to hear that your experience dealing with Courtney did not meet your expectations. From our perspective, there appears to have been some miscommunication throughout the process, particularly given the strict instructions we were required to follow under the court order and the involvement of multiple parties, including the solicitors. These circumstances meant that our team had to operate within specific guidelines, which may have contributed to the frustrations experienced. Courtney plays an important role in the behind-the-scenes operations of our team and worked diligently to ensure the process continued to run as smoothly as possible while adhering to the instructions provided by the solicitors. We do not believe there was any favouritism involved, as Courtney had everyone’s best interests in mind while making every effort to follow the required procedures, adhere to the instructions provided by the solicitors, and fulfil our obligations throughout the process. Courtney has extensive experience in the real estate industry and has built strong professional relationships with our clients over many years. While we respect that your experience may have been different, we believe it is important to distinguish between a disagreement or miscommunication during a transaction and a personal judgement of someone's character. We are genuinely sorry that you felt disappointed with your dealings with Courtney. However, we believe feedback is most constructive when it focuses on the experience itself rather than personal criticism. We wish you all the very best moving forward.
Zishaan responded on 20 Oct 2026

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Zishaan Omar
Zishaan Omar

Selling Principal

View profile   4.9   (181 reviews)
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