Agencies in Toorak Gardens, SA, 5065

We highly recommend Emma Irving as she ensured our rental experience with Smith Partners Real Estate was flawless from beginning to end. Emma coordinated everything in a professional and highly efficient manner and nothing was ever too much trouble. Thank you Emma we appreciated your support, guidance and dedication to our rental property.

Emma was lovely to deal with and responded to my rental application very quickly. She has helped me with any question that I have had. Very happy!

Emma was amazing help during this WHOLE process, especially being a first time landlord and renting out my new house I had worked so hard for. She treated my home like her own and made sure only the best tenant was selected. She was always in contact and answered any ridiculous questions I had and reassured me on any concerns. She made me feel comfortable choosing and trusting her with my property. This whole process has felt easy and has been extremely positive all thanks to Emma! :)

Over the years, I have particularly appreciated several aspects of Jump Property Management’s service. They are responsive, professional and tenant-friendly, with good communication when maintenance issues arise. One of their particular strengths is finding great, long-term tenants who genuinely look after the property. They have also been very efficient in advertising the property and securing suitable tenants quickly when it becomes vacant, helping to minimise vacancy periods. I particularly appreciate their responsiveness, communication and ability to maintain positive relationships with tenants. I am grateful for their assistance in managing my property over the years.

When a tenant needed to break their lease, JUMP got straight to work making sure the transition went smoothly for everybody. They quickly clarified with the tenant what their 'break lease' costs would be, started advertising and showing the property, and interviewed and found some great new tenants. The house was only empty one week, meaning the old tenants got a decent portion of their bond back, and my costs as landlord were kept to a minimum. There was plenty of communication from JUMP throughout the process; Nina and Mary patiently answered all my questions and gave good advice. The outgoing inspection was extremely thorough and proved how well Lou had 'read' the previous tenants when he recommended them to us as people he thought would take good care of the property. Thank you to JUMP and to our previous tenants for taking such good care of the property, and we wish them all the best in their next chapter. JUMP epitomise the caring, professional and dedicated property manager I would have liked when I was renting, and am blessed to have now as a landlord.

Nina has been very receptive to the few issues we have sent through with our new rental, unfortunately some things cannot be seen when having a walk through, it isn’t until you are actually living in the house and realise some issues start arising around the place, so we are thankful for Nina being so easy to deal with, and getting straight onto repairs.