Agencies in Blackheath, NSW, 2785

Ed Balfour acted as my real estate agent, and I have the highest praise for both him and Theo Polous. Ed was always available either in person or at the other end of the phone, and if I felt guilty about tagging him too much then there was always assistance to be had from his Katoomba office. Just like John Steed from the original ‘Avengers’ series, Ed was knowledgeable, never fazed, and relentless (he also comes immaculately presented, which enhances his likeness to Steed!). While I am an extremely satisfied vendor, I’m certain that the purchaser is also equally as satisfied with the outcome of the sale, testament to the integrity of Ed and the Theo Polous team.

Ed tried his best for me and acting between the buyer and tenant. I am very happy with his service, performance and support, at present the property market is not the best as well as the complication around the globe. and many factors. However, Ed Balfour went through the bad storm (worst property market in century) and finally, 'HE NAILED IT".

A massive thank you to Ed and the team at Theo Poulos. We couldn't be happier with the way they handled the sale of our house from the marketing to the openings. Ed kept us informed every step of the way and went above and beyond in helping us with the sale. We are so glad we went with Ed and the team and couldn't be happier with both our experience during the sale and the outcome. I would highly recommend Ed to anyone looking to sell or buy a property in the Mountains. He is a professional you can trust, has wonderful local knowledge and is a great communicator.

Claudia was extremely knowledgeable about the local market and provided excellent guidance to our family through the sale. Claudia kept in constant contact with us and ensured all interactions were prompt and cordial.

Always quick to communicate. Excellent knowledge of the area. Knew what was happening in the market. Friendl and trustworthy.

From the moment I met Helen, her warmth and commitment to achieving the best possible outcome for me was evident. She had done her homework well and came prepared with thorough, personalised information for my context. But she wasn’t just locked into this. She is a a person who has the capacity to both understand the big picture context and attend to the finer details at the same time. She is intuitive and quickly adjusts plans, guiding this novice buyer skilfully throughout the entire process. No question was an issue - Helen responding always appropriately and helpfully in a timely manner. For me, integrity was highly important throughout this process and Helen’s skill, transparency and high level of communication ensured that I could be confident in her understanding of this and meeting expectations. I have enormous confidence in Helen and cannot speak highly enough of her work and character. She works with a strong team all of whom she guided well as we moved towards the sale of my property. Apart from her insightful and high level communication skills, Helen is an experienced agent with deep local knowledge that she brought to my sale from day 1. The information she initially provided, and continued to provide throughout the process enabled me to make wise decisions based on accurate, trustworthy information. Helen’s capacity to “read the room” as well as her experience and expertise were well seen in her appropriate and trustworthy negotiation skills. I always felt she was being utterly reasonable throughout this process. Helen is very professional in all she does. I could not be happier with the service of Chapman Real Estate, and especially Helen Harris and her team. I would give her 10 stars if I could!