Agencies in Donnybrook, VIC, 3064

As first-home buyers, my husband and I spoke to many real estate agents before finding Smiley and Yuvi, and honestly, the difference was incredible. Most agents we met were very pushy and made us feel pressured to buy quickly. From the moment I first met Yuvi at an appointment and was later introduced to Smiley, we immediately felt comfortable and supported. Smiley met every expectation we had and went above and beyond throughout the process. She always answered every call and message, was punctual, and took the time to explain things clearly and she knew the market well. She never pushed us into making decisions and always gave us the time we needed to think things through carefully. Even though we haven’t settled yet, the experience so far has been outstanding. Smiley’s professionalism, honesty, and genuine care made this journey so much easier and stress-free. We’re hopeful for a smooth settlement and would happily recommend both Smiley and Yuvi to anyone looking for a trustworthy team in real estate. - Vishmi and Ashan

Great communication, friendly service, always there when we needed them with prompt replies

Smiley was highly professional and efficient throughout our purchase of 23 Berger. She communicated clearly, kept us updated at every stage, and ensured the process was seamless. Her knowledge and approachable manner gave us complete confidence from start to finish. We would not hesitate to recommend Smiley to anyone buying or selling their home

Having Elissa manage my rental property and eventually its sale, she was always the utmost professional! Nothing ever phased her, dealing with the tenants, the trades, body corporates, these were always done with efficiency and effectiveness! Elissa explored different options for fixes, the trades whatever was called for in managing my property. Communication was open and timely no matter what the situation was. Ellissa was always attentive, responsive and got the job done! When it was time to sell, Elissa went over and beyond being just a real estate agent chasing a sale! Organising the marketing, inspections, legals, nothing was ever too difficult for her to do, the support Elissa gave could not be faulted. Regular catchups tracking the progress, communicating with interested parties and the eventual sale ran smoothly, no hick-ups, issues were experienced. Her knowledge of the market was accurate and concise, researching what was happening day to day was evident, the conversations reassured me she knew what she was doing, but more importantly, was working to achieve the best possible outcome with the sale of my property. No matter if its rental, buying or selling, a job well done on all fronts came to the fore, thank you Elissa and the team at Crozier's and Co Reservoir, I highly recommend their services to all wishing to deal with people who are not just salespeople, but are people that care about you, your property or an intended property purchase. M.

Elissa knows her stuff! Not like every other cookie cutter real estate professional, down to earth, speaks in simple terms and her passion for getting the best outcome is evident in every transaction. Elissa has supported myself through purchases, rentals and selling with an attitude that is second to none. If you get the chance to work with and partner with Elissa in your real estate ventures, grab that opportunity with both hands. High degrees of market knowledge, market nous, very solid business acumen and insightful connections, I highly recommend her as a person and her business.

Elissa did a great job in getting the best $$ possible, and kept me informed of the process all the way through.