

Sophie Broadbent
Partner | Auctioneer
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 21 McDowall St, Mitcham
Sophie and the Jellis Craig team were absolutely fantastic. Sophie achieved a fantastic sale price for our property and updated us consistently throughout the sale campaign on potential purchasers. Sophie was fantastic to work with and we couldn’t have asked for a better process and result. We would highly recommend Sophie.
Seller of 16 Tunbury Avenue, Ringwood
Right from the initial consultation Sophie Broadbent stood out as an agent of integrity, warmth and purpose. Sophie's vast knowledge and abilities in marketing and auctioneering were equally matched with her productive work ethic and commitment allowing me to feel confident in my choice to achieve a successful campaign with Jellis Craig. Sophie was at all times respectful, sincere and honest in her communication and this assured me that my trust and my treasured home were indeed in the right hands. At every contact I was updated, informed, given time and sensible direction of what was happening and where we were heading whilst all my questions were answered promptly and effectively. Sophie has a keen sense of picking up on "what is important" to people and combines this so well with her real estate professionalism and expertise. From my experience I can highly recommend Sophie and genuinely thank her for being my agent.
Buyer of 12 Suzanne Court, Ringwood North
Sophie and her team demonstrated a high level of professionalism and support throughout the entire process - from the initial property inspection through to the auction. As it was our first auction experience, I was especially grateful for their guidance and reassurance, which made the whole experience less daunting and more manageable.


Ben Thomas
Director | Sales Consultant
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 3/45 King Street, Bayswater
Ben and his team (Sarah, Cassie, Holly) did a great job selling my home. They supported me throughout the whole process and achieved the outcome I wanted. I put my trust in Ben's knowledge of the market and very glad I did, would highly recommend. 😊


Billy Chang
Director
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market
Seller of 2/19 Rotherwood Drive, Malvern East
Bill is always available to answer your questions and concerns, Bill and his team has a great knowledge of the property market in East Malvern and surrounding areas, Bill is an honest and transparent with his conducts and professional, his negotiation skill is second to none. I am glad that he gets me the best price for my property at the same time minimizing cost without affecting the sale campaign, Bill is highly recommended if you have a property for sale in the areas.
Seller of 1/20 Burns Ave, Clayton South
I would highly recommend Billy to anyone looking to sell their property. He was honest, genuine and trustworthy from start to finish, providing realistic pricing advice based on detailed comparable sales rather than simply telling me what I wanted to hear. His communication was excellent, and he clearly explained the pros and cons of different pricing, offer and auction strategies, allowing me to make informed decisions without feeling pressured. He also went above and beyond to attract buyers, address their concerns and negotiate the best overall outcome, considering not just the price but also settlement terms and certainty of sale. Billy was professional, calm and thoughtful throughout the process. I genuinely felt he had my best interests at heart. Thank you, Billy, for your hard work and guidance. I’m very happy with the outcome and wouldn’t hesitate to recommend you!
Seller of 41 Salisbury Rd, Ashwood
We are talking about facts here. It was Grand Final Day — windy, raining heavily, and one of our strongest buyers had to withdraw due to finance issues. Despite all that, 29 people walked into my living room, with 5 active bidders competing on the day. In one of the toughest moments in the Melbourne property market, the final result genuinely exceeded our expectations. Everyone there could feel the atmosphere — it was one of those auctions where everything came together perfectly. Many of Billy’s reviews mention his work ethic, reliability, genuine care for buyers, communication, professional advice, attention to detail and deep understanding of the market. Having experienced the process as a seller, I now understand why. Every detail of preparing my property was planned by Billy — from the sales strategy to furniture placement and presentation. I followed his advice and trusted his judgement throughout the campaign. The process was smooth, organised and produced a near-perfect outcome. But there is something else I have been thinking about. There is a huge difference between someone who simply does their job well and someone who is genuinely obsessed with doing things perfectly. If you are extremely demanding of yourself, obsessive about every detail, and your goal is not simply to get paid but to achieve the best possible result and take genuine pride in your work — you are probably part of the 1%. That, to me, explains why Billy has been in this industry for 19 years. He has trained many people who eventually became competitors, but from my experience, very few have truly captured what makes him different. I feel very fortunate that I trusted my judgement and put my complete trust in Billy. I followed his advice, let him do what he does best, and the result speaks for itself. I am genuinely thrilled with the outcome. Billy is a legend, and he will be the exclusive agent for all my future projects.
Suburb Winner
Chadstone2026

Chris Lord
Sales Manager
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market