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Roy has been really great to work with. He's gone over and above for us. It's really taken some time with our place on the market but he's always providing updates and trying his best to work with what we have. We've had some setbacks with sale (no fault of Roy's) but he's always kept us informed and what's next. Fingers crossed we're closing the sale soon.

We should say at the outset that we have known Carla personally for years. We are Terrey Hills locals with a long connection to the area, as is she, and that context matters when reading what follows. It also happens to be part of why the result was what it was. Less than a week passed between our telling Carla we intended to sell and contracts being exchanged. The house never went to market. She arranged a single private pre-market inspection within days of that first conversation. An offer was accepted the same day she took buyers through. Several qualified buyers came to that one inspection, which was enough to create genuine competition between them, and the result exceeded what we had expected. In a market where buyer hesitation has been well documented, that says considerably more about the depth and quality of her database than any advertising campaign could. What we valued as much as the outcome was the way she worked through it. She was contactable throughout, across the detail, and straightforward with us at every decision point. Selling a family home you have been in for a long time is not a purely commercial exercise, and she handled that side of it with real care. Her connection to Terrey Hills is not a marketing line. She has lived it, and it shows in how she talks about the area, in the buyers she already knows, and in the way she presents a property to people who are choosing a community rather than simply a house. We are sorry to be leaving Terrey Hills and the neighbours we have had here. We hope our buyers come to love the house and the area as much as we have. If you are selling in Terrey Hills or nearby, we recommend Carla without reservation.

Ziad is one of the most honest and reliable people I’ve ever met, not just as an agent, but as a human being. He approaches his work with the utmost care and integrity, always making sure your time is valued and well spent. He made the entire experience seamless and stress-free for me. I’m truly grateful and would confidently recommend him to anyone.