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Joy was very hard working and good at finding a balance to make deal workable for both vendor and buyer. I find a trusted partner like Joy to help me through the journey is more important than a strong sales person.

It has been great to have Joy to assist us to sell the apartment in Marsfield.she has always patiently answered our questions and acted immediately. She also provided many useful tips and introduced the suppliers for repairing and staging etc. For multiple times, she has organized private inspections on Sundays and other weekdays according to potential buyers’ preferences. We are very pleased and impressed by her professional service and insight to the local area. We would highly recommend her service and will work with her again for future property sales! Thank you again, Joy!

We had a fantastic experience with Joy throughout the sale of our property. Joy is professional, knowledgeable and genuinely committed to achieving the best possible result. Communication was excellent, and she always kept us informed at every stage of the process. Highly recommended.

Betty has built up a team of highly trained staff to support her role as an agent with thorough knowledge of the current market. We had confidence in her ability to judge what we could realistically achieve as a selling price. This enabled us to sell before a scheduled auction, thus reducing the stress. The contacts she gave us for painting, cleaning, removalists, solicitor, rubbish cleanout service, were all spot on, saving us time and costs. We would definitely use her services again and would recommend her to others as an agent keeping a seller up to date as marketing proceded.

I had no hesitation in selecting Betty as my agent because in recent years she had sold houses for my late mother and for a brother in the Epping area, so I was well aware of her competence and capabilities. Her suggestions for preparing my home unit for sale was outstanding and I accepted all her recommendations. She had discussed each of her recommendations with me together with any of my own suggestions. Betty and her team sourced and briefed all the contractors, obtained quotes, and after my approval arranged for all work to be done, and inspected the completed works. This saved me much personal time and stress, and the final appearance of my unit was impressive. My unit was sold during a difficult period in the property market following several interest rate rises and adverse changes in taxation laws in the 2026 federal budget. There was limited response to the marketing campaign. Betty showed high skill in negotiating the sale of my property. Throughout the sale process, Betty and her team were always approachable and kept me regularly informed on all buyer interest and market analysis.

Betty and her team were always available in keeping track with everything we needed to achieve a great result

Cheerful attitude towards all procedures

Chris is an honest, easy going person who made the whole process of viewing, negotiating and buying this property as smooth as possible. Being a first home buyer, I felt quite out of my depth with the whole process but Chris was very understanding and encouraging. He always responded promptly to any queries I had.

Chris was, without question, the best real estate agent we've worked with. From our first conversation through to settlement, Chris was honest, trustworthy, responsive and an exceptional communicator. Buying a property can be stressful, but he gave us complete confidence every step of the way. He was always available to answer questions, kept us informed throughout the process, and went above and beyond by connecting us with solicitors and helping navigate issues as they arose. What really stood out was his integrity. Chris worked hard to achieve a great outcome for both us as buyers and for the sellers. We never felt pressured or unsure of where we stood. His market knowledge, professionalism and genuine commitment to doing the right thing made the entire experience seamless. If you're looking for an agent who is reliable, honest and truly cares about delivering the best outcome for everyone involved, I couldn't recommend Chris highly enough. An absolute standout in the industry.