Agencies in North Ryde, NSW, 2113

Julie had been excellent in communication and well updated with market trend.

Jack was easy to deal with from day 1, catering to our needs and work endlessly to ensure we are always up to date with all potential opportunities. Very friendly, professional and patient. Highly recommend Jack and Helium Real Estate.

You often hear during the auction sale of a property, the words, ‘Make No Mistake’. Wise words when you are selling the most important asset in your life (other than humans). We're in difficult economic times right now and I wanted to make sure I made no mistake with the sale of my property. I am somewhat a ‘student’ of the real estate market and knew a bit about local sales and local agents, and I must say in the recent past, properties have been at a premium to buyers and without being in any way rude to the Real Estate fraternity, it might be said the properties could in many cases have sold themselves. Times have changed, and more than ever, the right agent is absolutely essential. I chose, for the second time, Frederico Fraga-Matos, who expertly leads his small team, Cooper McElroy and Claudia Wills. To say this team worked hard for me is an understatement. We had the benefit of Frederico’s vast industry experience as well as Cooper’s drive and attention to detail and the fantastic communication and organisational skills of the whole team, none less than Claudia who was always there for me. This is not an easy industry, and you must be on your Real Estate game the whole time, but your interpersonal skills need to be sharp as well. I was kept fully informed of every step of the process; every prospective buyer discussion; the progression of the campaign; and the intricate nuance of the equation between selling and buying. Our meetings were well organised and not rushed, and I was helped to feel in control at all times, and certainly comfortable in my decisions. If the whole thing wasn’t so important (and at times stressful), it would be great to watch calmly from the sidelines! Having said that, this team understands the deep personal importance of the sale and they were compassionate and caring, all while being driven professionals. I can't recommend this cohesive team highly enough, and I couldn’t have achieved my result without them all.

We couldn’t be happier at chateau, Gina has gone above and beyond to help us with a seamless transition in downsizing to our new home. Thank you Gina, I couldn’t have made the move or taken a chance without you encouraging and supporting us all the way through the process. It has been life changing!