Agencies in Pacific Haven, QLD, 4659

Overall, we were left feeling disappointed with our experience dealing with Tina. The biggest disappointment, after the lack of communication and difficulty in approaching her throughout the process, was not receiving even a simple congratulatory text or phone call after settlement. It would have been a small gesture that would have made a big difference, especially as this could easily be scheduled. For our pre-settlement inspection, I was advised that the time couldn't be adjusted to suit my husband's work hours because it conflicted with Tina's family commitments. However, Tina wasn't actually present at the inspection, and the staff member who attended in her place advised that it was only a quick 10-minute walkthrough. Based on our previous buying and selling experiences, we had expected a more thorough and personal process. Throughout the transaction, we felt more like a number than valued clients, and the experience lacked the personal service we were hoping for. Unfortunately, based on our experience, I wouldn't choose to buy or sell through Tina in the future.

I'm pleased to share I had a great experience working with Matt on the sale of my property. He was professional, knowledgeable and kept me informed throughout every stage of the process. Selling a property can be a stressful experience but his understanding, patience and clear communication made everything much easier to manage. I always felt supported and confident that I was being kept up to date with any developments. I would highly recommend his services to anyone looking for a reliable and professional sales agent.

We had to buy sight unseen from NSW. Stephen made this process much easier. He arranged walkthrough's for us, communicated very well and nothing was a problem. We needed photos for installation of solar and he did that with no problem. Was straight up in his negotiations with us and the vendor and seemed very honest in his dealings. Nothing was a problem for him.