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From start to finish Jarrod and chloe were very professional throughout the whole process best customer service

Jarrod is very professional, knowledgeable, experienced, responsive and helpful. Thank you for helping us sell our property. Highly recommended!

My husband and I had dealt with Jarrod when purchasing the property, during which time I found Jarrod to be honest, knowledgeable and professional in all our dealings with the successful purchase. When my situation changed and I needed an agent to sell the property I immediately contacted Jarrod to also sell the property for me. Jarrod's many years of Industry experience and knowledge of the specific target market shone through in his tailored marketing options to suit the buyer demographic for my specific area. Jarrod's sensitivity to my needs and situation went a long way to keep my stress levels to a minimum during the sales process and he worked tirelessly to ensure the best possible outcome available. Jarrod and his team ensured I was kept informed of the progress through every stage of the sale and I was treated as a valued client with respect and dignity throughout the whole selling process. I have no hesitation in recommending Jarrod to anyone looking for a great team who go the extra mile to ensure the best outcome for their clients with the least stress possible.

We can’t thank Luke and Renae enough for their support throughout this process. From the start, Luke made us feel at ease and always kept us informed. We were unsure about going ahead with a subject to purchase offer, but Luke kept us calm, reassured, and confident in our decisions the whole way and helped made our dream come true. His communication was excellent and he genuinely cared. We’re so grateful and would highly recommend them. Thank you both again

Luke is an absolutely outstanding sales agent - his knowledge of Edgewater is excellent, he is very professional, honest and goes above and beyond- would highly recommend Luke if anyone is thinking of selling in Edgewater he knows the area and people well - thank you again Luke for securing us an outstanding result on the sale of our home

Luke was beyond brilliant! We first met Luke at a home open for a property we were looking to purchase and although we missed out on the home, we won with finding Luke! He helped us through all the steps of both selling our home and buying our new home. He was generous with his time, knowledge and support. He answered all of our questions and made us feel like we were his only clients. Couldn't recommend Luke, and his fantastic assistant Renae, more! We will definitely be repeat clients!

Leanne is your agent for Ridgewood, she had all the knowledge of comparable properties in the area and is honest and transparent. Not only is she punctual her communication is clear and she made our sale an absolute breeze and stress free. We had purchased the same house from Leanne and there was no question of going with her again when we decided to move back interstate!

We had a difficult situation, but she helped us all the way through. She truly cares about her clients and is doing a great job. We are happy.

A very friendly team made selling the house very easy great team thankyou Leanne

Working with The Agency throughout the purchase of our home has been an absolutely exceptional experience. Shane and Helen were incredible from start to finish — professional, knowledgeable, approachable, and genuinely invested in making the entire process as smooth as possible. Their communication was outstanding every step of the way. No question was ever too small, and they consistently kept us informed, supported, and reassured throughout the journey. What truly set them apart was their ability to problem solve quickly and effectively whenever challenges arose. Nothing ever felt too difficult for them to handle, and their calm, proactive approach made a huge difference during what can often be a stressful process. Shane and Helen went above and beyond in every aspect, and their level of care and dedication exceeded all expectations. We felt completely supported from beginning to end and could not recommend them more highly. If you are looking for agents who genuinely care, communicate brilliantly, and deliver an outstanding experience, Shane, Helen, and the team at The Agency are second to none.

From our initial meeting we knew we had made the right choice, our experience was one of professional service all the way through, communication was excellent, the two home opens were massive with record numbers attending, the brochures, photos, signage and social media were on point, our agents managed to reach a record sale which we were excited about, we couldn’t recommend Shane and Helen more highly for selling your home, there knowledge and expert advice helped us achieve the result we wanted.

Shane was incredible once again to have as our Agent. Not only was his communication superb, he also found a buyer before going to market. It saves myself and my family a whole lot of hassel and the who transaction was smooth and enjoyable. And not only that, he is a good human and goes that extra mile to make myself, my wife and my kids are looked after. Thanks Shane!