

Monique Layoun
Licensed Real Estate Agent | Director
Avg. sale price
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Seller of 9 Anne Street, Blacktown
Throughout the entire process of selling our family home, Monique stood out for her exceptional expertise, outstanding communication and confident, proactive approach. From the very beginning, she made us feel informed, supported and genuinely cared for, guiding us through every stage with clarity and reassurance. Her determination, optimism and unwavering commitment to our family made it clear that achieving the best possible outcome was always her highest priority. She advocated for us tirelessly, negotiated with purpose and conducted herself with the utmost professionalism, integrity and dedication. What meant the most to us was Monique’s genuine empathy for our family’s circumstances and needs. Her calm, compassionate and reassuring manner helped ease the stress of what could have been a very challenging experience. Thanks to her thoughtful guidance and steady support, the entire journey felt manageable, positive and ultimately successful. We are deeply grateful to Monique and her team for their outstanding work, personal care and commitment. The exceptional result Monique achieved for our family has made a lasting difference, and we will always remember and appreciate the professionalism, kindness and dedication she showed us. We would wholeheartedly recommend Monique to anyone looking for an exceptional sales real estate professional.
Seller of 9 Anne Street, Blacktown
From the moment we met Monique, I knew she was the right person to sell our family home. I didn’t feel the need to meet or compare any other agents, and that instinct proved completely right. Monique was compassionate, empathetic and genuinely listened to exactly what our family wanted and needed. Selling Mum’s home was always going to be emotional, so our biggest priority was for the process to be as stress-free as possible. Monique understood that from the very start and went above and beyond in every way. What impressed us most was how carefully she listened, explained everything clearly, talked us through the different scenarios that could unfold, and made sure we always felt comfortable with each step of the process. We were on the same page from the beginning, and we always felt that she understood what mattered most to our family. The result was more successful than we had expected. Within just 48 hours of the first open home, Monique’s exceptional negotiating skills had our family home sold with a remarkable result. I honestly can’t imagine another agent achieving a better outcome for us, especially when we were constantly hearing how difficult the market was and how few buyers were around. Monique made a very emotional bittersweet time so much easier for our family. We are incredibly grateful for her care, empathy, professionalism, honesty and outstanding negotiating skills, and I would recommend her without hesitation.
Buyer of 9 Anne Street, Blacktown
Monique has been a pleasure to deal with during my property search. She is professional, approachable and helpful, with clear communication and a friendly manner. I appreciate her time and support and would happily recommend her to anyone looking to buy or sell a property.


Simon Hagarty
Director
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Seller of 24 Brookwater Circuit, Colebee
"We can't thank Simon and the team at Urban enough for their incredible support with the sale of our home in Colebee. Navigating today’s tough market felt daunting, but they truly went above and beyond. Nothing was too much trouble—Simon was always available, completely transparent, down to earth and backed by a stellar team that kept everything moving flawlessly. If you want a dedicated agency that delivers under pressure, look no further."
Buyer of Lot 106/11 Beresford Avenue, Marulan
SImon, We thank you very much for all your help and guidance in purchasing our land in marulan. From the start you have been informative and your clear communication put us at ease. You are a professional and answered any questions we had no matter the time. Very prompt and replied straight away. Dealing with Simon was a blessing and I highly recommend anyone to deal with Simon. We thank you again for your business and hope to deal with you in the future. Thank you thank you


Harrison Mahaffie
Sales Agent
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MJ Dela Cruz
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Sold (as lead agent)
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