Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
Jordan was always available to answer questions. Very understanding and took the time to answer so we understood. He was generous with his time, punctual with responses and followups. He didn't shy away from anything we through at home. Jordan managed his support team well despite being new in the role. Always maximising the outcome in our favour. He knew the optimum approach to take with the bank and how to get the best result for us. His explanations were clear and concise, never ambiguous. It is obvious that the team supporting Jordan respect his abilities as escalations were answered swiftly and he was able to respond fast when needing to ask piers for support. It has been a pleasure working through our latest purchases with Jordan and we would not hesitate to recommend his personable knowledgeable skill set to anyone seeking his assistance
110/10 Third Avenue Palm Beach
Jordan has shared his knowledge and expertise with us, supporting us through each step of our finance set-up. Jordan has been available to answer all our questions, and has checked in with us on a regular basis, supporting us in a professional manner at all times. Jordan is certainly an asset to the Infinity Team.
Working with Jordan was an absolute pleasure. He was incredibly patient, kind, and always willing to go the extra mile to answer our questions. His communication was flawless—we felt updated and supported at every step of the journey. He helped us secure our investment property stress free keeping us regularly updated along the way. Thank you Jordan, we really appreciated your services.
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
My husband and I couldn’t be any happier with the amount of support, knowledge, compassion, communication and professionalism we have received from Pukhraj Gill. Our transformation into Infinity has been stress free. My initial phone conversation with Pukhraj was emotional and I would like to say thank you to Pukhraj for being so compassionate and understanding. She is an asset to Infinity!!!
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
1/5 Windemere Drive Bonogin
Chris is absolutely amazing. He went way and beyond for us in a very busy time. CHRISTMAS HOLIDAYS!!! Chris’s office was closed down for 2 weeks over the Christmas break. He still continued to help us to get our bridging loan while working from home with his family. We have now settled in very nicely in our dream home all thanks to Chris. 🤩
State Winner
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
We got finance quickly and smoothly thanks to Renee and her fast interventions. Getting our finance has been our ONLY “easy” part of selling and buying a home. Her communication is prompt and professional I would highly recommend if you want your finance clause to be smooth!
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
9 Baraka Court Mudgeeraba
My wife and I got in touch with Natalie as we were in a bit of a tricky situation with our finances. I’m retired, 72 years old and my wife, a 64 year old casual aged care worker. Within the last 12 months we took out a mortgage for $100,000 to assist with some household expenses caused by two cyclones 12 months apart and to consolidate our credit cards. Although that mortgage was supposed to ease our financial situation, it didn’t seem to ease the stress of our money matters. So I thought I’d give Natalie a call. Both my wife and I have known Natalie for quite a number of years, even before she was married and became the mother of her three beautiful children. We have watched Natalie grow up in the financial industry from day one and now being the very successful business person as she is today. Therefore, for me, it was an easy decision to make to call Natalie and seek her guidance for what she could recommend to us to set us up in a future. Within 24 hours, Natalie came back to us with three or four options. She gave pros and cons for all options so it would be easy for us to make a decision. Two options were virtually staying as we are with a little more allowance for us, the third option was better, but would be dependant on my wife’s casual employment staying the same, and that would be risky, and the fourth option was a Reverse Mortgage. Natalie provided us with the ins and outs of RM lending and advised us to seek independent advice from a Solicitor or Financial Planner. We took up Natalie’s recommendation and sought independent advice and our own investigation and it was just what we were looking for. After confirming with Natalie our intentions to go with the Reverse Mortgage, her team got down to business and although it was over the Christmas and New Year period, we were able to have our loan approved, documented, signed, witnessed (Solicitor), booked and settled all within two weeks. It is no wonder Natalie was nominated for Business Person of the year.
For many years I believed I was better off to deal with banks myself but I'm now fully and absolutely converted to Birdie Wealth. Natalie and her team are professional, trustworthy and most importantly, they do what they say they will do in the timeframe they say they will do it in. Whether it be a straightforward new loan or refinancing with complicated circumstances, (as mine was), they do not give up and work on your loan application as if it were their own. They do all this at no cost to their client at all and I'm certain are able to negotiate a better loan with flexible conditions and a highly competitive interest rate than I would ever be able to negotiate on my own. Unlike most brokers, when the loan is drawn down, that is not the end of your relationship with Birdie. Every 6 months (without having to be asked), Natalie goes back to your lender to endeavour to negotiate a better interest rate and on many occasions they are successful. I'm 100% converted and will never be negotiating with a bank directly again. Whether it be for myself or family or friends, I genuinely have absolutely no hesitation in recommending Natalie and her team.
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
60 Peter Mills Drive Gilston
We had a fantastic experience working with Evan as our mortgage broker and couldn’t recommend him more highly. He’s incredibly knowledgeable and has a great way of explaining things clearly, especially if you’re not familiar with finance. He was always contactable, and even when there were delays with the banks, he had backup plans ready to go if needed. Evan kept us informed every step of the way and made the whole process feel seamless, like the finance side was completely taken care of and we didn't have to give it a second thought. We’re based in QLD and he would still respond to messages well after hours in VIC, (even with daylight savings), which really shows his dedication. We’ll definitely be reaching out to Evan again for any future financial needs.
Evan has quickly become our family’s go-to mortgage broker. He is incredibly easy to deal with, efficient, and most importantly he gets the job done. We run very busy lifestyles, and as a Selling Principal in real estate, I often don’t have the time to chase up processes or follow up on every detail. With Evan, I never have to second guess timelines or wonder where things are at. He keeps us consistently updated and ensures everything moves along smoothly without us having to prompt him. His communication, reliability, and professionalism make the entire process stress-free. I wouldn’t hesitate to recommend Evan to anyone looking for a broker who genuinely delivers.
Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
41/114 The Esplanade Burleigh Heads
I can't rate Jonathan highly enough. Nothing is ever too much trouble, and he is always super-responsive to questions or concerns. His knowledge of the industry and of the options available to you is refreshing and incredibly reassuring. He takes the time to explain everything clearly, making what could be a stressful process feel smooth and manageable. You genuinely feel like he has your best interests at heart, and he goes above and beyond to get the best outcome. I wouldn’t hesitate to recommend him to anyone looking for expert mortgage advice with a personal touch.
606/3 Twenty Fourth Ave Palm Beach
Jonathan, Sam and team went above and beyond to get things sorted when refinancing my loans. Obviously doing such a task comes with hurdles but Jonathan consistently kept me updated and advised on best way to overcome the challenges. Regards Michael.
State Top 5
ratemyagent award
New South Wales2026National Top 20
ratemyagent award
Australia2026Reviews in Gold Coast - Tweed Heads
New loans
Loans refinanced
53 Ellis Dr Mudgeeraba
Jerry and the Infinity team have been amazing right from the start. Professionalism and industry expertise communicated in an easily understandable way has given us total confidence moving forward. So grateful to be moving forward with the Infinity team.