Alana has been patient and knowledgeable. She has explained to me and my partner all of our options in what is a challenging case. She took the time to run us through and answer all the questions and navigated beautifully the multiple "change of mind" we went through. She found a suitable bank that adapted to our needs while getting a competitive rate and a loan structure that suits our goals and priorities! 10/10!!
Alana was great to deal with on the purchase. She showed strong market knowledge, communicated promptly, and made the whole process straightforward and stress free. Professional, approachable, and easy to work with.
Alana was very responsive and helpful throughout the whole process. Can recommend her for all your mortgage broker needs.
Alayna, has a mountain of knowledge and is always happy to help. She is a great communicator, helping with explanations and any questions, but also amazing at sharing the reasons why and why not for different scenarios. As someone who is interested in knowing the detail, Alayna has been the perfect match for me, as she always answers and an example to go with it. This has helped me on my journey so far, to not only make informed decisions, but to also feel confident and comfortable in my choices.
Having Alana as my broker was the best decision. Her wealth of knowledge in the industry made the process smooth, quick and easy. She is very patient and explains everything well which is helpful. I was getting finance for the first time and she's the broker to have on your side guiding you through the process. I can't recommend you enough girl thank you xx
I had an excellent experience refinancing my home loan with Alana. She was professional, knowledgeable, and made the process seamless. Alana secured a great rate and kept me informed every step of the way. I highly recommend her for anyone looking for a reliable and efficient broker!
I recently had the pleasure of working with Alana once again for an investment property and I can confidently say that the experience was nothing short of amazing. From start to finish, Alana went above and beyond to ensure that every aspect of the process was handled with utmost professionalism and care. The level of personal attention and commitment I received made the entire process smooth and stress-free. I highly recommend Alana to anyone in need of a mortgage broker. Her exceptional service, expertise, and genuine care for us was truly unmatched.
Alana is the safest pair of hands for your house purchase and, as another client put it, an absolute weapon of a mortgage broker. She thinks strategically about how to structure your loan, expertly navigating our situation involving an LMI waiver and a sole trader. Alana has impressed us with her depth of knowledge and tactical mindset, helping to put together a really targeted plan. She is also incredibly personable and easy to get along with. Alana helped us as two young professionals to buy our first property which was an interstate investment property. We are in NSW, she is in VIC and the property is in QLD. This was no problem at all for Alana and she navigated it with what looked like ease (but I know is from her years of experience!). Alana came highly recommended to us by our friend, so I hope our review can act as that for someone else considering using Alana's mortgage broking services.
Alana helped us refinance our loan. She answered all our questions without hesitation, made us feel safe and confident in our decisions and got us a great outcome.
Alana was a great advocate for us, and was able to get a better outcome then we imagined possible. Kept us informed along the way, and was always on top of clearing up issues/misunderstandings. Alana was a little let down by her team; but was very quick to jump on issues.
We’ve used Alana twice now in two different states which is probably enough said. She’s ultra lovely, caring, helpful, and prompts us with every step along the way, making this sometimes confusing and lengthy process seem effortless. We appreciate Alana’s guidance and will use be coming back to her in the future.
