Alana's profile

Alana's reviews

  5  
Alana has 21 reviewsacross 21 different locations, showing 12.
Map view
Alana's qualities as told by our client reviews: supportive, resourceful, trustworthy, responsive, clear communication, local expert.
Was this helpful?
New Purchase review
Strategic, proactive and personable - Alana is a safe pair of hands.
over 2 years ago
Strategic, proactive and personable - Alana is a safe pair of hands.

Alana is the safest pair of hands for your house purchase and, as another client put it, an absolute weapon of a mortgage broker. She thinks strategically about how to structure your loan, expertly navigating our situation involving an LMI waiver and a sole trader. Alana has impressed us with her depth of knowledge and tactical mindset, helping to put together a really targeted plan. She is also incredibly personable and easy to get along with. Alana helped us as two young professionals to buy our first property which was an interstate investment property. We are in NSW, she is in VIC and the property is in QLD. This was no problem at all for Alana and she navigated it with what looked like ease (but I know is from her years of experience!). Alana came highly recommended to us by our friend, so I hope our review can act as that for someone else considering using Alana's mortgage broking services.

Refinanced Loan review
Amazing service!
over 2 years ago
Amazing service!

Alana helped us refinance our loan. She answered all our questions without hesitation, made us feel safe and confident in our decisions and got us a great outcome.

New Purchase review
Professional and On the Ball
over 2 years ago
Professional and On the Ball

Alana was a great advocate for us, and was able to get a better outcome then we imagined possible. Kept us informed along the way, and was always on top of clearing up issues/misunderstandings. Alana was a little let down by her team; but was very quick to jump on issues.

New Purchase review
Fantastic service
over 2 years ago
Fantastic service

Overall great service and communication

Refinanced Loan review
Effortless
over 2 years ago
Effortless

We’ve used Alana twice now in two different states which is probably enough said. She’s ultra lovely, caring, helpful, and prompts us with every step along the way, making this sometimes confusing and lengthy process seem effortless. We appreciate Alana’s guidance and will use be coming back to her in the future.

New Purchase review
Best Broker in Australia!
over 2 years ago
Best Broker in Australia!

Alana is an absolute weapon. She takes the time to understand your needs, considers the futures then recommends the best strategies and products. She knows the market incredibly well and will get you the best deal that works for your goals. She is always working to get you better deals along the life of your loan!

Refinanced Loan review
Trusted and client centred
over 2 years ago
Trusted and client centred

Alana has helped me with home and investment lending. You can completely trust that she is investment savvy and highly knowledgeable. She is patient, a great communicator and responsive - putting you at the centre of her advice. Highly recommend!

New Purchase review
Brilliant experience all around
over 2 years ago
Brilliant experience all around

Alana was fantastic to deal with, she was helpful, thorough and nothing was too big of a problem. I will definitely use her again for future lending needs.

New Purchase review
Top Mortgage Broker
over 2 years ago
Top Mortgage Broker

I put in an offer without preapproval in place and she got onto it straight away for me. Alana was highly knowledgeable, quick and extremely friendly. She made the process super easy and efficient.

13 - 21 of 21
SMS
© 2026 RateMyAgent