Seamless experience with Ashlen and her team. Super friendly and ready for action. My wife and I have been with infinity a short time with in a week of signing up where already in the process for buying a property investment. Accounts and strategies organised and planned before our first appointment. The team is organised and happy to answer all your silly questions. They have a system that works even tho everyone has a different financial situation the team plan around that. Thank you Ashlen and the infinite team

Communication was great it all areas and every step of the way for getting us finance for our investment property

Working with Ashlen was a genuinely positive experience, and I’d recommend them to anyone looking for guidance through the home loan process. Communication Style:From the start, communication was clear, timely, and easy to understand. They were always available to answer questions, no matter how small, and took the time to explain each step without using confusing jargon. Updates were consistent, so I never felt left in the dark. Market Knowledge:Their understanding of the mortgage market was impressive. They were able to break down different loan options, interest rates, and lender requirements in a way that made it easy to compare and make informed decisions. It was clear they stay up to date with current trends and products. Negotiation Skills:One of the standout aspects was their ability to negotiate. They worked hard to secure competitive rates and favorable terms, advocating on my behalf with lenders. I felt confident knowing they were focused on getting the best possible deal for my situation. Professionalism:Throughout the process, they were professional, organized, and detail-oriented. Deadlines were met, paperwork was handled efficiently, and everything was conducted with integrity. It made what can often be a stressful process feel smooth and manageable. Overall, a reliable and knowledgeable broker who puts their clients first.

Very responsive with open and honest dialogue .

We had an excellent experience working with Ashlen and her team. From the very beginning, they were warm, approachable, and highly professional, which made the whole process feel easy and stress-free. They handled every detail in a timely and efficient manner, keeping us informed at each step and ensuring nothing was overlooked. Their knowledge, responsiveness, and genuine care really stood out. It truly felt like we were supported every step of the way — a complete package of excellent service. We wouldn’t hesitate to recommend them to anyone looking for a smooth and positive mortgage experience.

Good communication, easy process 😊

Good communication, easy process 😊

Thank you for all your effort to make this happen :)

Ashlen's strategy is tailor made for her clients. She puts alot of thought and effort to ensure has the right settings for her clients

We are lucky to have had Ashlen designated as our agent. The attention to details, communication and all round knowledge and understanding of our needs is a blessing. We rarely need to call for anything as it’s all taken care of well before due dates. And if we do have a question, they are answered quick with every detail covered. Ashlen explains everything in plain and simple terms so even an old bloke like me can understand. We get the good old family feelings with Ashlen and have found someone we can trust with our future needs.

Communication could have been better. House ready for settlement and only 14 days later finance finalised. Emails were sent for updates along the way as communication was lacking.

Ashley was very responsive to any of our inquiries regarding buy of the property, Quick and painless experience