Ashlen was great to deal with and very helpful. She explained options and reasons so we were fully informed. Ashlen answered our questions and made us feel confident with our decisions. Will happily work with Ashlen again!
Ashlen and Infinity’s broker support team did a fantastic job refinancing our mortgage so that my family could purchase an investment property. They explained each step of the process, answered our questions promptly, and addressed any issues that arose. Ashlen took the time to understand our financial situation and ensured the refinance aligned with our goals. We highly recommend Ashlen and Infinity if you are looking for a mortgage to purchase a property. Awards integrity: Review where request and response are just minutes, Review came within minutes of the previous one. MM
Ashlen was very helpful to Kylie and I when providing us information on refinancing options for our property. Her knowledge and understanding has been exceptional since we first met and she has no problems with taking her time and making sure her clients understand all parts of the refinancing process.
Ashlen was appointed to us when we first joined Infinity. We were well over our heads from the get go but Ashlen calmed the waters and showed us where to go. Ashlen loaded with everyone needed with straight up knowledge and a language we can understand, our problems were solved in no time. Easy to talk to. Very very helpful when needed and guides us every step of the way. Always available to chat via email or phone. Never too late to chat. Makes us feel like anything is possible and nothing is too hard at all. Can’t say enough how lucky we are. Thank you Ashlen.
Ashlen, is very thorough and fast with her communication. It’s been tricky for us navigating through the realestate investment journey for the first time and we are grateful to have her on our side. Thanks Ashlen!
Ashlen was incredible to deal with, she was so reassuring, understanding of our circumstance, and got everything sorted super quick. Couldn't of had a better experience and would 100% recommend Ashlen to others!
Thanks to Graeme and Ashlen we were able to refinance our home loan with the realistic goal of paying it off in just a few years, as well as purchase investment properties. The process was very fast and much easier than we had anticipated. Ashlen explained everything clearly throughout the refinance. We are feeling very positive about the future and can't wait to build our property portfolio thank you to the very professional advice of Graeme, Ashlen and the team, we are both very grateful. We'd give more than 5 stars if we could.
I recently had the pleasure of working with Ashlen for a home refinance, and I couldn't be more satisfied with the experience. From start to finish, they demonstrated the highest level of professionalism, expertise, and commitment to making the process as smooth and stress-free as possible. One of the things that stood out to me immediately was their prompt communication. Whether it was responding to emails, answering phone calls, or sending updates on the status of my refinance, Ashlen was always accessible and responsive. In a process that can often feel overwhelming or filled with uncertainty, having someone who communicates clearly and frequently made all the difference. Ashlen took the time to explain every part of the refinancing process in simple, understandable terms. I never felt rushed or pressured into making decisions, and I always felt that my best interests were the top priority. Whenever I had questions – whether about rates, closing costs, or documentation – they provided clear answers and helpful guidance that put me at ease. What also impressed me was the efficiency with which everything was handled. Deadlines were met without issue, paperwork was organised and well-prepared, and the entire process moved along without any unnecessary delays. It was evident that Ashlen had a deep understanding of the process and a strong commitment to their clients. Overall, I highly recommend Ashlen and Infinity to anyone considering a home refinance or looking for a reliable, knowledgeable mortgage broker. They made what could have been a complicated experience feel easy and even enjoyable. I truly appreciate their hard work and dedication and wouldn’t hesitate to work with them again in the future or recommend them to friends and family.
Ashlen is amazing! From our initial meeting, Ashlen has been able to explain my entire financial structure in an easy to understand way, which has given me great confidence with joining the Infinity family. From the moment I accepted the plan, Ashlen and the team have been super efficient with getting myself refinanced and setup with the new plan. I have never had this experience before with any bank or finance broker in the past. Credit to Ashlen and the team!
Ashlen always answers questions and her knowledge shows in everything she helps with. So thankful she is part of our team.
Ashlen provided insightful information and communicated it in a way that was easy to understand. She also adapted to the way I like to receive my information which is straight to the point. Ashlen has built my trust and I believe she would be an asset to any client wishing to create future wealth and abundance.
