Charmain Hughes

Charmain Hughes

Mortgage Broker at LoanChat
  •   5   (20 reviews)

About Charmain

With more than 20 years' experience in finance and lending, Charmain Hughes helps clients navigate complex lending scenarios with clarity and confidence. As a specialist in SMSF, residential, commercial and self-employed lending, Charmain works closely with clients, accountants and financial planners to structure lending solutions that align with long-term goals, not just immediate transactions. Her approach is simple: start with the goal, then work backwards. Whether purchasing a family home, building an investment portfolio, acquiring commercial property or exploring SMSF lending, Charmain takes the time to understand each client's circumstances before identifying the most appropriate lending pathway. She believes the right outcome starts with asking the right questions. Clients value her ability to simplify complex lending structures, explain lender requirements in plain English and identify potential roadblocks before they become problems. From the initial conversation through to settlement, she provides clear guidance, honest communication and a practical, strategy-focused approach. Based in Perth and assisting clients across Australia, Charmain has built a reputation for solving lending scenarios that others often find difficult, particularly in the areas of SMSF lending, self-employed borrowers and complex income structures. For Charmain, lending isn't just about securing finance. It's about helping clients make informed decisions and creating lending strategies that support their broader objectives. Because the right questions change everything.

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Charmain's reviews

  5  
Charmain has 20 reviewsacross 17 different locations, showing 6.
Charmain's qualities as told by our client reviews: responsive, local expert, clear communication.
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Refinanced Loan review
Best SMSF broker
about 13 hours ago
Best SMSF broker

Charmaine helped us refinance a property through our SMSF and delivered an exceptional result. She secured the best rate available in the SMSF space, which has already saved our superfund thousands of dollars. Her quick turnaround kept everything moving efficiently, and her deep knowledge of SMSF lending meant we felt fully supported and confident at every step. The entire process was seamless — clear communication, well-organised paperwork, and no unnecessary delays. If you’re looking to refinance within an SMSF and want someone who truly understands the space and delivers real savings, Charmaine is outstanding. Highly recommended.

New Purchase review
Outstanding service from Charmaine – highly recommended SMSF broker
about 13 hours ago
Outstanding service from Charmaine – highly recommended SMSF broker

I recently worked with Charmaine as my SMSF broker and the experience was excellent from start to finish. Her quick turnaround made a real difference – queries were answered promptly and paperwork moved through efficiently without the usual delays. Charmaine clearly has great knowledge of SMSF rules and processes. She explained everything clearly, anticipated potential issues, and gave practical, reliable advice that gave me confidence throughout. The whole process felt seamless. Communication was clear, steps were well organised, and everything progressed smoothly with minimal effort on my side. If you’re looking for an SMSF broker who is knowledgeable, responsive, and easy to deal with, Charmaine is an outstanding choice. Highly recommended.

New Purchase review
She’s very thorough!
2 months ago
She’s very thorough!

Charmain has just helped my SMSF acquire finance for a residential property and all I had to do was email her copies of documents, sign some electronic forms and wait whilst she did all the magic behind the scenes! She knows her stuff and I felt confident through the entire process. Thanks heaps Charmain

Refinanced Loan review
Exceptional Communication and Support
4 months ago
Exceptional Communication and Support

Five stars for Charmain, I cannot recommend her services enough. Communication was clear and transparent and she took the time to explain everything in detail to my family and I so we felt confidant moving forward. Thanks to her hard work, finance was approved within days and it was smooth and easy from there.

New Purchase review
 dedicated to clients
4 months ago
dedicated to clients

Charmain is genuinely dedicated to her clients and this shines through in everything she does. Very easy to deal with and responds promptly to emails which for me was very important. Recommended!

New Purchase review
Patient supportive knowledgeable organised decisive
6 months ago
Patient supportive knowledgeable organised decisive

Charmain took time to assess my requirements before making recommendations to meet my circumstances and budget. Her knowledge and expertise gave me confidence. She went above and beyond liaising with the property agent to confirm my understanding and ensure I got the best option. I highly recommend Charmain if you are thinking of engaging a broker.

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