Donna-lee was very helpful and explained all aspects of our loan clearly. The assistance took a significant burden and worry off and allowed me save alot of time.
Donna-Lee was very helpful throughout our mortgage loan application. She supported us through the process and made the experience a positive one. When ever we had any questions, she was quick to respond. We had technical difficulties using the client portal initially and she helped us with our application to get manually started. We really appreciated her assistance and would happily recommend her to anyone looking for a mortgage broker.
This is the second property Donna-Lee has assisted me in purchasing. After the first experience, she was the first person I thought of and contacted for advice about buying a second property. And I wouldn’t want anyone else in my corner. Donna-Lee is an incredibly knowledgeable and professional agent. She was there every step of the way, not only with financial advice but also with life advice and support. Available at any hour, and always responsive, above and beyond expectations. She goes the extra mile. I really couldn’t have done it without her, and she will be the first person I think of if I consider buying another property in the future.
Donna-Lee is fantastic! Has assisted me with two property purchases so far Donna-Lee has a wealth of knowledge & experience, personable service and is always available when you need advice or info on a potential property It really makes a world of difference having someone this capable in your corner
Donna-Lee was professional, supportive and caring. Excellent knowledge of loan options and negotiation skills. Making the purchase of our interstate property smooth and successful.
As first-home buyers, we had very little knowledge about finance strategies and the complexities of purchasing a land and house package. From day one, Donna-Lee Parkes guided us through the entire process with professionalism, expertise, and genuine care. Donna took the time to understand our financial situation and presented multiple strategies tailored to our needs, helping us manage our budget with confidence. Every detail was clearly explained, supported by thorough documentation, and communicated promptly. Her transparency and attention to detail gave us complete confidence that we were making the right decisions throughout the journey. What truly stood out was Donna's proactive approach. She always provided information well in advance, kept us updated at every stage, and regularly checked in to ensure we were comfortable with the process and the proposed solutions. She is incredibly approachable, patient, and knowledgeable. We never had to chase up information or remind her about anything because she was always one step ahead. Thanks to Donna's guidance and dedication, we secured an excellent interest rate and experienced a smooth, stress-free finance process with no hidden surprises. We are extremely happy with our experience and would highly recommend Donna-Lee Parkes to anyone looking for a trustworthy, knowledgeable, and reliable finance broker. If you want expert guidance and peace of mind throughout your home-buying journey, Donna is the person to speak to. Thank you, Donna, for your outstanding support, dedication, and guidance. We truly appreciate everything you have done for us.
