Donna-Lee was professional, supportive and caring. Excellent knowledge of loan options and negotiation skills. Making the purchase of our interstate property smooth and successful.
As first-home buyers, we had very little knowledge about finance strategies and the complexities of purchasing a land and house package. From day one, Donna-Lee Parkes guided us through the entire process with professionalism, expertise, and genuine care. Donna took the time to understand our financial situation and presented multiple strategies tailored to our needs, helping us manage our budget with confidence. Every detail was clearly explained, supported by thorough documentation, and communicated promptly. Her transparency and attention to detail gave us complete confidence that we were making the right decisions throughout the journey. What truly stood out was Donna's proactive approach. She always provided information well in advance, kept us updated at every stage, and regularly checked in to ensure we were comfortable with the process and the proposed solutions. She is incredibly approachable, patient, and knowledgeable. We never had to chase up information or remind her about anything because she was always one step ahead. Thanks to Donna's guidance and dedication, we secured an excellent interest rate and experienced a smooth, stress-free finance process with no hidden surprises. We are extremely happy with our experience and would highly recommend Donna-Lee Parkes to anyone looking for a trustworthy, knowledgeable, and reliable finance broker. If you want expert guidance and peace of mind throughout your home-buying journey, Donna is the person to speak to. Thank you, Donna, for your outstanding support, dedication, and guidance. We truly appreciate everything you have done for us.
We had a very positive experience working with Donna-Lee. She was professional, friendly and supportive throughout the entire finance process. Communication was always clear and prompt, and she took the time to explain everything and answer our questions along the way. Donna-Lee demonstrated excellent knowledge of the finance process and made what could have been a stressful experience feel straightforward and well organised. We always felt informed and confident about what was happening and what the next steps would be. We really appreciated her patience, professionalism and personal approach. We are very happy with the service we received and would be comfortable recommending Donna-Lee to family or friends looking for assistance with finance.
Donna was very proactive from the very begining, understanding our wants and needs and guided us from the very frist step of the process. She helped us understand the process throughly and never lost patience with us once and responded to all our questions no matter how silly they were. She helped us form a plan and also adapted and pivot quickly whenever necessary. Donna was seriously helpful in all the aspects of our mortgage process and we would higly recommend her to our friends and family.
Donna-Lee was fantastic to work with throughout the sale of our property. From the beginning, she kept us well informed, communicated clearly, and was always available to answer any questions we had. Her knowledge of the local market gave us confidence in the selling process, and she provided honest advice that helped us make informed decisions. We were particularly impressed by her professionalism and attention to detail, which made what could have been a stressful experience feel straightforward and manageable. Donna-Lee worked hard to achieve a great outcome for us. We always felt that she had our best interests in mind and was committed to securing the best possible result. We would happily recommend Donna-Lee to anyone looking to buy or sell a property. Her expertise, dedication, and friendly approach made the entire experience a positive one.
We found Donna-Lee to be very easy to work with. We felt she went above and beyond with her service as we both work Unusual hours. Always professional With great knowledge of the market. We would highly recommend working with Donna-Lee 😊
Donna is the absolute best! I highly recommend her to anyone and everyone. During the purchase process she handled everything incredibly well and I couldn’t be happier. Communication was always clear, detailed, highly professional but also very personal and friendly. For all aspects of the purchase process Donna was always there to support me. She always went above and beyond, even on weekends and well outside of regular work hours. The way the detailed analysis of options was always presented was incredibly helpful to allow me to make the best decision for me, and Donna always took my personal circumstances into account, giving me the absolute best result for me at the end of the day. She was also able to navigate the complex situation with all banks adjusting to the recent negative gearing changes so well, which could easily have made the deal fall through had Donna not been involved and sorted it all out so diligently. Donna was also so helpful not only through the purchase process, but also in the year prior to purchase, where she gave me honest and helpful advice throughout my research annd investigation process. This ended up being the most honest and helpful advice I received from anyone, including friends and family. On top of my glowing professional review, she is also just a lovely person and always a pleasure to see. I absolutely recommend Donna to anyone looking to purchase a property, she will absolutely knock it out the park!
Great communication, kept everything simple, I would highly recommend her to anyone looking to buy either first home buyer or not. Awesome woman.
I’ve dealt with Donna-Lee for many years now on previous properties and my most recent purchase. Donna-Lee is very knowledgeable, very professional but most importantly she’s a great person to deal with. 10/10.
Highly recommend Donna Lee. We had a very complex loan process, and she was able to get everything over the line for us when it felt overwhelming. Her communication was fast, and she kept us updated every step of the way, which made such a difference. Donna is extremely knowledgeable and guided us clearly on exactly what we needed to do to secure our loan. We’re so grateful to have had her on our side while buying our first home. We wouldn’t hesitate to use her again in the future
Donna was fantastic, she brought understanding, compassion and a wealth of experience. I would recommend her every time as she made the whole experience easy with her professionalism and efficiency. Thank you Donna!!
I had shopped around for a mortgage broker until I found Donna-lee, she has been so helpful and thoughtful, and I highly recommend her. Whenever I felt confused, donna-lee could always explain the process and options so I felt I was making the best decisions. She’s the best.
