Donna-Lee's profile

Donna-Lee's reviews

  5  
Donna-Lee has 100 reviewsacross 50 different locations, showing 12.
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Donna-Lee's qualities as told by our client reviews: patience, supportive, support, accessible, friendly, professional, helpful.
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New Purchase review
Proactive, professional, exceptional!!
almost 3 years ago
Proactive, professional, exceptional!!

"Thank you so much Donna-Lee for helping make such a huge dream come through! Every step of the way you held my hand being readily approachable and available to answer any questions I had. You guided me through a number of hurdles that I would not have cleared without you, you really went over and above to put forward a case that was a bit touch and go for a while there. Thanks to your proactive approach you identified issues before they arose which were then promptly resolved, communicating clearly with me every step of the way. I am so incredibly grateful to you, not just for efficient financial services but for the understanding, patience, and good grace with which you provided your service. The level of care and time you then gave to ensure I understood and completed all paperwork correctly enabling the remainder of the process to run smoothly really made sure I knew I was in the safest of hands. Exceptional customer service with the highest level of professionalism; backed up with the knowledge to effectively understand my needs I was able to truly able to trust you had tailored the right financial solution for me. Thanks again for your commitment Donna-Lee, highly recommend you to anyone looking to purchase property!"

Refinanced Loan review
Very helpful
almost 3 years ago
Very helpful

Donna-Lee made the whole process as easy for us as she could, saving us a lot of effort. It was good to have someone who knows the system to steer us through it. I know we would have struggled without her help.

New Purchase review
A home is a place where life happens, the perfect home is a place where dreams happen.
about 3 years ago
A home is a place where life happens, the perfect home is a place where dreams happen.

The purchasing of property is the most significant financial decision the majority of people will ever undertake. It is an endeavour filled with financial jargon, pressured timeliness and the potential to loose everything. The expert guidance given by Donna-Lee and her drive to go above and beyond to support her clients is invaluable to anyone dreaming of purchasing a property. Donna's guidance has allowed me to make the most educated financial decisions throughout my life as I have progress from a single bachelor pad, to a young couples dwelling and finally into a dream family home. None of this would have been possible without the ongoing support Donna provides and her commitment to support her clients at all times. A good mortgage broker is like a good wallet, enables you to purchase things, lasts a life time and should never be lost! - Thank you Donna for supporting us throughout our financial journey, we could not have done it without you.

Refinanced Loan review
Very knowledgeable
about 3 years ago
Very knowledgeable

Donna-Lee is a wealth of knowledge. She takes care of everything for you and makes herself available either by phone or in person whenever you need her, which is great for a young busy family like ours. Thanks so much Donna-Lee.

New Purchase review
Eye opening and awesome new experience
about 3 years ago
Eye opening and awesome new experience

We had no idea what to do to buy our second home, Donna meet with us at our place explained our options and strategies, once we decided on our path she helped us every step of the way, and she had set us up for future investments. We would highly recommend Donna to help anyone out that’s in a similar situation that we were in Thanks Donna Kiri Kory

New Purchase review
Excellent - Goes Above and Beyond
about 3 years ago
Excellent - Goes Above and Beyond

I highly recommend Donna-Lee, she went above and beyond to assist me with purchasing my property. She made herself available after hours at very short notice on a Sunday, so that I could place an offer on that day, she explained everything in detail and guided me through the process each step of the way, she was very professional and responds very quickly to communication. Donna-Lee is very knowledgable and I felt confident I could trust her to assist me with choosing and securing the best home loan option for me. Couldn't have asked for a better service!

Refinanced Loan review
Macnish and Mulcaster Feedback
over 3 years ago
Macnish and Mulcaster Feedback

This is the second time we have engaged Donna-lee to be our broker, each time she has provided impeccable communication, engagement, a true understanding of our requirements and delivered against expectations. Thank you

New Purchase review
My first home
over 3 years ago
My first home

Donna was very helpful in getting me into my first home she was very onto it and explained everything clearly and helped a lot with paper work I had no idea about I would recommend to anyone

New Purchase review
Very knowledgeable and patient
over 3 years ago
Very knowledgeable and patient

Donna-Lee has been amazing from the first contact, when she patiently explained every step that was needed to get a mortgage, until the day I was officially a first home owner. She guided me and helped with any questions I had along the way. Very approachable and highly recommended

New Purchase review
Donna-lee was absolutely fantastic
over 3 years ago
Donna-lee was absolutely fantastic

When I gave Donna-lee the requirements I wanted in my mortgage, including finding me an ethical bank, a great interest rate and a mortgage offset account on a fixed-interest loan, I didn't think she would come up with many options. Not only did she find me everything I was after, she also fixed in the pre-approved rate for 6 months at no extra cost, so that by the time I found my home, I was able to lock in a rate 0.3% under the market rate. Absolutely stoked with the service provided. Donna-lee's friendliness and professionalism were added bonuses.

New Purchase review
10/10 would recommend Donna-Lee
over 3 years ago
10/10 would recommend Donna-Lee

We had the honour of having Donna-Lee as our broker, very professional and just gets the job done. She was always available to contact and she really went above and beyond to get us where we needed to be or explain things we didn’t understand. I can’t recommend Donna-Lee enough. We are so thankful we found her. 10/10 experience.

Refinanced Loan review
Donna Bee Good!
over 3 years ago
Donna Bee Good!

The fundamental differentiating factor that leads me back to Donna is absolute TRUST. Donna goes above and beyond; working with integrity and your best interests at the core of every interaction. She has, and continues to teach me so much; elegantly designing loan structures and strategies that best capitalise on my dynamic situation. Above all Donna is a top quality human being that I wholeheartedly trust with my personal data and experiences. I think she knows more about me than I know about myself ;). Thanks Donna :)

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