Donna was very informative and always willing to help. She went above and beyond her role as a mortgage broker and assisted my partner and myself in our journey to buy our first home. I couldn’t recommend her more!
There aren’t enough kind words to describe the experience we had with Donna-Lee! She went above and beyond what we ever expected and we couldn’t fault a single thing. Her expertise and knowledge of finance along with her welcoming personality reassured us that we were in good hands. She personalised the whole process, continuously checked in and even after the purchase she is touching base to see how the move went. We will not hesitate to refer friends and family to her in future and hopefully for our next purchase too!
Donna-Lee guided us throughout the entire process, making time to explain all the details to us, even after hours. She answered all our constant little questions immediately as they came up. She showed us lots of options to find a mortgage that suited our circumstances. She made the process as smooth as possible and we couldn’t of asked for a better experience. Thanks Donna-Lee!
Donna-Lee is very professional and handled our loan application with the finest expertise. When an issue arose from the banks end, Donna-Lee was onto it prompt and got it sorted. Donna-Lee works for you to get the best offers, best suited to your circumstances. Donna-Lee is always there to answer any questions/queries and doesn't leave you waiting hours or days for a response. This was our second time dealing with Donna-Lee as our broker, after almost ten years, and we got the same excellent service and helpful manorism we did all those years ago. I would happily use Donna-Lee time and time again as our Mortgage Broker and highly recommend her to anyone that is looking for one. Thank you Donna-Lee for working your magic once again.
I have worked with Donna-lee as my broker for 2 properties I have purchased. Most recently for an investment property. I cannot speak highly enough of her knowledge & the great work that she does. She made this whole experience a breeze for me, as she has every aspect of the home buying process under control & is only ever a phone call away if you have questions or need advice. I would not hesitate in working with Donna-lee again, I literally can't say enough good things about her, she makes it look easy! Thanks again Donna-lee!
From the start Donna-Lee made the process of buying a house so easy. Her knowledge and experience put my mind to rest on many an occasion and I highly recommend her services to anyone who is looking to buy.
As a first time buyer I was a complete newbie with loads of questions, Donna was wonderful, she was so patient with all my really dumb questions and was happy to answer anything, she chased up my application when it was held up due to covid delays and everything went through smoothly, I would definitely recommend Donna-Lee for your mortgage finance.
Donna-Lee assisted us to obtain finance in a very short period, providing timely advice from the outset of the application process until we settled on the property. She was always available and attended to minor hiccups (arising outside her control) before they became major dramas. I would certainly recommend using her as your broker.
I would highly recommend Donna-Lee to any potential home-buyer. I was a first home buyer and not at all familiar with getting a mortgage, loan requirements or even where to start when looking for a property. I spoke with two other family recommended brokers but from the first meeting with Donna-Lee, I knew I was in great hands. She outlined each step of the process, ran initial figures so I knew my borrowing amount and therefore purchase limits, discuss repayments and got a me a fantastic deal with the bank I had been with since the age of 4. Once I had found my home and offer was accepted, she came in after hours in order to go through all of the paperwork and give me the chance to ask all those questions you need to ask. I promise there are no silly questions with Donna-Lee!! Even when the settlement was delayed, she kept everything on track with my bank and made sure all requirements were met. Donna-Lee has a wonderful friendly manner, building great relationships with her clients and she is very experienced at her job. I can't recommend her highly enough.
Customised Service at its best. Donna-Lee delivered over and above the standard service offering. Great communicator with a sharp mind. Really glad we went with Donna-Lee from Celsius. Her tenacity and willingness gave us comfort that we would get the best deal in the market. We would definitely recommend her services and will definitely be using Donna-Lee in future projects. Thanks Again.
Donna-Lee is very helpful with all of my questions, she has guided me in the right direction and can't thank her enough.
Amazing work and assistance throughout the whole process, from inspecting houses to settlement, and advising what is required at every step of the way. Without Donna-Lee's guidance, there would have been a lot more pain and confusion throughout the process, which was minimised 100%!
