This is the second time we have engaged Donna-lee to be our broker, each time she has provided impeccable communication, engagement, a true understanding of our requirements and delivered against expectations. Thank you
Donna was very helpful in getting me into my first home she was very onto it and explained everything clearly and helped a lot with paper work I had no idea about I would recommend to anyone
Donna-Lee has been amazing from the first contact, when she patiently explained every step that was needed to get a mortgage, until the day I was officially a first home owner. She guided me and helped with any questions I had along the way. Very approachable and highly recommended
When I gave Donna-lee the requirements I wanted in my mortgage, including finding me an ethical bank, a great interest rate and a mortgage offset account on a fixed-interest loan, I didn't think she would come up with many options. Not only did she find me everything I was after, she also fixed in the pre-approved rate for 6 months at no extra cost, so that by the time I found my home, I was able to lock in a rate 0.3% under the market rate. Absolutely stoked with the service provided. Donna-lee's friendliness and professionalism were added bonuses.
We had the honour of having Donna-Lee as our broker, very professional and just gets the job done. She was always available to contact and she really went above and beyond to get us where we needed to be or explain things we didn’t understand. I can’t recommend Donna-Lee enough. We are so thankful we found her. 10/10 experience.
The fundamental differentiating factor that leads me back to Donna is absolute TRUST. Donna goes above and beyond; working with integrity and your best interests at the core of every interaction. She has, and continues to teach me so much; elegantly designing loan structures and strategies that best capitalise on my dynamic situation. Above all Donna is a top quality human being that I wholeheartedly trust with my personal data and experiences. I think she knows more about me than I know about myself ;). Thanks Donna :)
Donna makes sure that the details are correct on the work that she does. Also, where something needs to be re-done due to changed circumstances, she happily deals with that. She keeps one informed of progress, this being is important to me. Finally, she is always friendly and approachable.
She gaves best option in finding a house
Donna was very informative and always willing to help. She went above and beyond her role as a mortgage broker and assisted my partner and myself in our journey to buy our first home. I couldn’t recommend her more!
There aren’t enough kind words to describe the experience we had with Donna-Lee! She went above and beyond what we ever expected and we couldn’t fault a single thing. Her expertise and knowledge of finance along with her welcoming personality reassured us that we were in good hands. She personalised the whole process, continuously checked in and even after the purchase she is touching base to see how the move went. We will not hesitate to refer friends and family to her in future and hopefully for our next purchase too!
Donna-Lee guided us throughout the entire process, making time to explain all the details to us, even after hours. She answered all our constant little questions immediately as they came up. She showed us lots of options to find a mortgage that suited our circumstances. She made the process as smooth as possible and we couldn’t of asked for a better experience. Thanks Donna-Lee!
Donna-Lee is very professional and handled our loan application with the finest expertise. When an issue arose from the banks end, Donna-Lee was onto it prompt and got it sorted. Donna-Lee works for you to get the best offers, best suited to your circumstances. Donna-Lee is always there to answer any questions/queries and doesn't leave you waiting hours or days for a response. This was our second time dealing with Donna-Lee as our broker, after almost ten years, and we got the same excellent service and helpful manorism we did all those years ago. I would happily use Donna-Lee time and time again as our Mortgage Broker and highly recommend her to anyone that is looking for one. Thank you Donna-Lee for working your magic once again.
