Geoff's profile

Geoff's reviews

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Geoff has 687 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
I would recommend Geoff to anyone looking for a broker!
about 4 years ago
I would recommend Geoff to anyone looking for a broker!

Geoff has been sensational throughout the entire process, from enquiry to post approval and currently. He is a wealth of knowledge. We started our enquiry with a vision in mind of what we wanted, he not only explained what we can do to achieve this but showed us multiple options and ways we could do this and more if we wanted. We had no idea some of these options existed! He is very prompt with his responses was patient with all our questions and busy schedule. He made the paper work incredibly easy and every step we needed to take was explained and set out well in order for us to follow. Once everything was approved and done, he then walked us through setting up to make future transactions easy to understand. Absolute pleasure to deal with. Would recommend Geoff to anyone!

New Purchase review
Excellent - highly recommended
about 4 years ago
Excellent - highly recommended

Geoff is a true professional and a great communicator with a depth of experience. He guided me through the process seamlessly, taking time to explain the steps and options available along the way. I would happily recommend Geff to anyone looking to purchase a place.

Refinanced Loan review
Outstanding and dedicated
over 4 years ago
Outstanding and dedicated

Thank you Geoff! Extremely professional at all times and was always available to answer any questions. Would highly recommend Geoff and Strategic Brokers to anyone.

Refinanced Loan review
An unmatched experience
over 4 years ago
An unmatched experience

Geoff went above and beyond to achieve a fantastic result for us. Unlike previous experiences with other brokers, Geoff thought outside the box and created a unique approach that suited our circumstances. From the easy to understand explanations, flexibility with contact hours and supplementary financial advice Geoff delivered a seamless and transparent experience. We are so happy that we reached out to Geoff and cannot recommend him enough. Thank you, thank you, thank you to Geoff, Jess and the team!

New Purchase review
Fantastic broker
over 4 years ago
Fantastic broker

Geoff is a fantastic broker that has helped us on 2 mortgages now. He is very efficient, knowledgeable and has always delivered a first class service. We will be engaging Geoff for all our future endeavours.

Refinanced Loan review
Amazing and seamless experience
over 4 years ago
Amazing and seamless experience

By far the best experience I have ever had with a broker. Geoff is extremely knowledgeable and helpful, and explains everything thoroughly. His responses are timely and he is always up for a chat to further discuss or explain the process or outcomes. Highly recommend!

New Purchase review
Great service
over 4 years ago
Great service

My wife and I experienced great service with Geoff Lai at Strategic Brokers when purchasing our first property. He was very diligent and very patient and was always available whenever we needed something explained and very proactive. I recommend using Geoff's services if you want something done right and want great service.

New Purchase review
Top Service
over 4 years ago
Top Service

Geoff was extremely efficient and showed his broad and in-depth knowledge in mortgage brokerage. He was quick in all aspects of his service but very patient with clients who might be a bit slow in the technology side of the paperwork. He genuinely enjoys his work and loves helping people, which makes dealing with the mortgage a surprisingly nice experience. And you know you can count on him. He came to help us streamline our accounts after it was all done, and recommended us all other relevant services of awesome qualities that might be useful. Geoff is a by far one of the top guys. We would recommend him to anyone wholeheartedly.

Refinanced Loan review
Highly recommended
over 4 years ago
Highly recommended

I spent 6 weeks trying to secure a loan from a large mortgage brokerage firm and being told it had gone thru. It fell thru due to some forms being wrongly submitted days before signing a contract. Geoff was recommended by my accountant. He worked non-stop helping me and personally sorting everything out in 7 days. I was most impressed and highly recommend him.

New Purchase review
Pleasant and extremely patient and helpful
over 4 years ago
Pleasant and extremely patient and helpful

I found Geoff to be a very helpful broker , always there when we phone him for any questions or queries......and we had plenty to ask. He was always polite and had the answer for everything we need I would definitely refer him to others

New Purchase review
Great to deal with
over 4 years ago
Great to deal with

very friendly and professional, clear communication and got me the result I was looking for. Highly recommended.

New Purchase review
Speedy and Reliable
over 4 years ago
Speedy and Reliable

Geoff is knowledgeable, reliable, and approachable. He answered all the questions from my partner and me clearly and promptly. He kept us up to date with the progress of our home loan application. We appreciated Geoff's friendly and personalised service. Thanks, Geoff.

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