Geoff's profile

Geoff's reviews

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Geoff has 656 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
Successfully building out our portfolio
about 4 years ago
Successfully building out our portfolio

Thanks to Geoff & the Strategic Broking team, we now have three investment properties. This would not have been possible without his professionalism, industry knowledge & attention to detail. Geoff comes with our highest recommendation! Martin & Naomi

Refinanced Loan review
Building out a portfolio
about 4 years ago
Building out a portfolio

Thanks to Geoff & his team, we now have a portfolio of three investment properties. This would not have been possible without his professionalism, industry knowledge and attention to detail. Geoff comes with our highest recommendation!

Refinanced Loan review
The best of the best!
about 4 years ago
The best of the best!

Geoff is fantastic to work with. He has been working around the clock to get our loan approved so quickly. From FaceTime calls at 9pm to telling us to meet him whilst he is in the middle of a family lunch on the weekend to sign our documents. My partner and I are both so thrilled. Couldn’t recommend higher

New Purchase review
Highly efficient, Personable and excellent in helping secure a loan
about 4 years ago
Highly efficient, Personable and excellent in helping secure a loan

A great resource to have in our corner during the stress of purchasing. Geoff was helpful at all hours of the day and extremely approachable. He helped explore options and made our decision making much simpler, quicker and more effective. I highly Recommend Geoffs professional services!

New Purchase review
Excellent!
about 4 years ago
Excellent!

Geoff helped me get through the purchase of my first property in what felt as the blink of an eye! Always there when I had questions and made sure I was comfortable every step of the way. I would go through him again, and recommend him to my family and friends. Thank you Geoff!

Refinanced Loan review
Great knowledge and excellent communication
about 4 years ago
Great knowledge and excellent communication

Highly recommend Geoff and his team. He is knowledgeable, fast working, accessible and we had a fast turn around on our mortgage loans and equity releases. Thank you!

New Purchase review
Extraordinary Service
about 4 years ago
Extraordinary Service

Working with Geoff Lai was the most seamless, reliable and supportive experience. As a First Home Buyer, there are a lot of things new to me and Geoff is so patient and kind throughout the entire process. I’m most impressed by the genuine efficiency - where expertise meets an unwavering work ethic. I fell in love with the first place I saw and hit the ground running. Truly appreciate the flexible work hours and such prompt communication - without this I’m sure this opportunity would’ve passed me by. If you are looking for reliable results, I highly recommend and vouch for Geoff & the Strategic Brokers team!

New Purchase review
Expert of home loan
about 4 years ago
Expert of home loan

I had a wonderful experience working with Geoff and his team for my first home purchase. After failing to get full loan approval from somewhere, I was referred to Geoff, who has been consistently helpful and knowledgeable throughout the process of the settlement. No question was too much for him and all questions answered in no time. He made the whole process so easy and seamless as promised. I got the full approval within 5 days. I would highly recommend Strategic Brokers to anyone!

New Purchase review
Professional and quick service
about 4 years ago
Professional and quick service

Transparent during the process and professional with good attention to details

Refinanced Loan review
Great Experience
about 4 years ago
Great Experience

Geoff was knowledgeable and a great agent as he gave me many useful advice all the way through, while also being patient. I highly recommend him as a mortgage broker.

New Purchase review
Outstanding service in every way- highly recommended to anyone!
about 4 years ago
Outstanding service in every way- highly recommended to anyone!

My partner and I loved working with Geoff and we would highly recommend him to anyone getting a mortgage, exploring refinancing and so on. We would certainly use him again if we ever need to refinance, get another home loan, etc. He is a very warm, friendly, professional, knowledgeable, positive, genuine and energetic person and made the whole finance experience as stress free as possible. He made the entire research and application process seamless, nothing was too much trouble for him and his team, he had so much enthusiasm, patience and kindness and he took the time and effort to explain everything to us. I had quite a lot of questions and he was always happy to help and available. This was all exceedingly helpful as this was only the second time we had purchased a property and the first time was 10 years ago. He took away a lot of the stress and pressure involved with the simultaneous settlement, finance and moving processes. We have a 4 year old, both work and I have chronic migraines- he was very understanding and accommodating of all this which I really appreciated. He got us a fantastic home loan rate that we were very happy with and we could not have achieved this alone. We are very grateful and thankful for the exceptional service that Geoff provided to us from beginning to end.

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